# Questions about "error: 429"

**URL:** <https://community.letsencrypt.org/t/questions-about-error-429/166600>\
**Category:** Help\
**Created:** [November 29, 2021, 5:21pm UTC](https://community.letsencrypt.org/t/questions-about-error-429/166600 "2021-11-29T17:21:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![moreira054](https://avatars.discourse-cdn.com/v4/letter/m/439d5e/32.png) [@moreira054](https://community.letsencrypt.org/u/moreira054)\
**Post date:** [November 29, 2021, 5:21pm UTC](https://community.letsencrypt.org/t/questions-about-error-429/166600/1 "2021-11-29T17:21:42Z")

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We are having trouble generating certificates for some domains.

We use the DirectAdmin manager with the Litespeed Webserver.

When we try to issue the certificate for [domain.com](http://domain.com) and [www.domain.com](http://www.domain.com) at the same time, the following error is returned:

2021:11:29-14:11:55: LetsEncrypt(340586): exit code: 1 for domain='castroscct.com.br' : 2021/11/29 14:11:54 [INFO] [castroscct.com.br, www.castroscct.com.br] acme: Obtaining SAN certificate  
2021/11/29 14:11:55 Could not obtain certificates:  
acme: error: 429 :: POST :: [https://acme-v02.api.letsencrypt.org/acme/new-order](https://acme-v02.api.letsencrypt.org/acme/new-order) :: urn:ietf:params:acme:error:rateLimited :: Error creating new order :: too many certificates (5) already issued for this exact set of domains in the last 168 hours: castroscct.com.br,www.castroscct.com.br: see [Rate Limits - Let's Encrypt](https://letsencrypt.org/docs/rate-limits/)  
Certificate generation failed.

2021:11:29-14:12:03: LetsEncrypt(340672): exit code: 1 for domain='castroscct.com.br' : 2021/11/29 14:12:03 [INFO] [castroscct.com.br] acme: Obtaining SAN certificate  
2021/11/29 14:12:03 Could not obtain certificates:  
acme: error: 429 :: POST :: [https://acme-v02.api.letsencrypt.org/acme/new-order](https://acme-v02.api.letsencrypt.org/acme/new-order) :: urn:ietf:params:acme:error:rateLimited :: Error creating new order :: too many certificates (5) already issued for this exact set of domains in the last 168 hours: castroscct.com.br: see [Rate Limits - Let's Encrypt](https://letsencrypt.org/docs/rate-limits/)  
Certificate generation failed.

When I try to issue the certificate individually to [domain.com](http://domain.com) or [www.domain.com](http://www.domain.com), the certificate is issued successfully.

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**Author:** ![Osiris](https://avatars.discourse-cdn.com/v4/letter/o/839c29/32.png) [@Osiris](https://community.letsencrypt.org/u/Osiris)\
**Post date:** [November 29, 2021, 7:06pm UTC](https://community.letsencrypt.org/t/questions-about-error-429/166600/2 "2021-11-29T19:06:51Z")

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Please use one of the previously issued 5 certificates.

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**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [December 29, 2021, 7:06pm UTC](https://community.letsencrypt.org/t/questions-about-error-429/166600/3 "2021-12-29T19:06:55Z")

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