# Problem with removed ssl certificate **URL:** \ **Category:** Help\ **Created:** [October 23, 2023, 2:33pm UTC](https://community.letsencrypt.org/t/problem-with-removed-ssl-certificate/207124 "2023-10-23T14:33:10Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![falcon94](https://avatars.discourse-cdn.com/v4/letter/f/5f9b8f/32.png) [@falcon94](https://community.letsencrypt.org/u/falcon94)\ **Post date:** [October 23, 2023, 2:33pm UTC](https://community.letsencrypt.org/t/problem-with-removed-ssl-certificate/207124/1 "2023-10-23T14:33:10Z")
Good morning, this morning I presented a problem with my DNS hosting service. When I finally manage to access my page it gives me the message that the certificate was removed. I checked the iis and the certificates were there, I don't understand what is happening, hopefully someone can help me My domain is: [www.laprensatachira.com](http://www.laprensatachira.com) The operating system my web server runs on is (include version): windows server 2012 r2 My hosting provider, if applicable, is: google cloud I can login to a root shell on my machine (yes or no, or I don't know): yes The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you're using Certbot): win-acme 2.20 ---
**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\ **Post date:** [October 23, 2023, 2:44pm UTC](https://community.letsencrypt.org/t/problem-with-removed-ssl-certificate/207124/2 "2023-10-23T14:44:51Z")
> [@falcon94](#): > > When I finally manage to access my page it gives me the message that the certificate was removed. Please explain that a bit more OR show us a picture of what you mean. ---
**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\ **Post date:** [October 23, 2023, 2:48pm UTC](https://community.letsencrypt.org/t/problem-with-removed-ssl-certificate/207124/3 "2023-10-23T14:48:34Z")
> [@falcon94](#): > > windows server 2012 r2 Likely some sort of HACK. Have you checked it for unauthorized changes? Can you restore it to an earlier (working) state/date? Have you rebooted the server? ---
**Author:** ![MikeMcQ](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/mikemcq/32/52772_2.png) [@MikeMcQ](https://community.letsencrypt.org/u/MikeMcQ)\ **Post date:** [October 23, 2023, 3:18pm UTC](https://community.letsencrypt.org/t/problem-with-removed-ssl-certificate/207124/4 "2023-10-23T15:18:15Z")
Yeah, something isn't allowing connections on port 443. I don't know enough about IIS/8.5 to advise but thought this might be helpful anyway Have you checked the bindings and such for IIS? Is there any new firewall that could be blocking port 443? ```plaintext HTTP (port 80) is normal curl -I http://laprensatachira.com HTTP/1.1 301 Moved Permanently Location: https://laprensatachira.com/ Server: Microsoft-IIS/8.5 HTTPS (port 443) cannot connect curl -I https://laprensatachira.com curl: (35) OpenSSL SSL_connect: Connection reset by peer in connection to laprensatachira.com:443 ``` ---
**Author:** ![falcon94](https://avatars.discourse-cdn.com/v4/letter/f/5f9b8f/32.png) [@falcon94](https://community.letsencrypt.org/u/falcon94)\ **Post date:** [October 23, 2023, 4:07pm UTC](https://community.letsencrypt.org/t/problem-with-removed-ssl-certificate/207124/5 "2023-10-23T16:07:13Z")
I already discovered the problem, my partner, in a panic because he couldn't renew the certificate, deleted it and tried to create a new one... in addition to dnsexit, it didn't help; After generating it, he dont link the new certificate to the website... thanks anyway for your help ---
**Author:** ![Bruce5051](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/bruce5051/32/76576_2.png) [@Bruce5051](https://community.letsencrypt.org/u/Bruce5051)\ **Post date:** [October 23, 2023, 4:34pm UTC](https://community.letsencrypt.org/t/problem-with-removed-ssl-certificate/207124/6 "2023-10-23T16:34:45Z")
> [@falcon94](#): > > deleted it Always make a back up copy be for deleting. ---
**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\ **Post date:** [November 22, 2023, 4:35pm UTC](https://community.letsencrypt.org/t/problem-with-removed-ssl-certificate/207124/7 "2023-11-22T16:35:24Z")
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.