Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: stg.sobeys.orckestra.cloud
I ran this command: my own renewal tool based on AcmeSharpCore that I have been using for years
It produced this output:
Waiting for authorization to be validated: {"identifier":{"type":"dns","value":"stg.sobeys.orckestra.cloud"},"status":"invalid","expires":"2021-09-08T17:12:02Z","challenges":[{"type":"dns-01","url":"https://acme-v02.api.letsencrypt.org/acme/chall-v3/27095912750/lZRBvQ","status":"invalid","validated":"2021-09-01T17:14:04Z","validationRecord":[{"hostname":"stg.sobeys.orckestra.cloud"}],"error":{"type":"urn:ietf:params:acme:error:caa","detail":"CAA record for *.stg.sobeys.orckestra.cloud prevents issuance","status":403},"token":"Sv--xhyRB5k5SF5hmYiQorgz5ddAqSI9S944sFwZ6hA"}],"wildcard":true}
My web server is (include version): IIS
The operating system my web server runs on is (include version): Windows 2019
My hosting provider, if applicable, is: Azure
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): n/a
Hello,
since this morning I have been unable to renew certificate for *.stg.sobeys.orckestra.cloud and I am getting a CAA record related error. I retried an hour later to see if it was a temporary issue and the issue is still present. For debugging purposes, I tried renewing another certificate (*.int.sobeys.orckestra.cloud) and the renewal was successful.
I inspected my CAA records for stg.sobeys.orckestra.cloud and they looks OK (letsencrypt.org is present). The letsdebug site is green so my CAA records should be configured correctly.
I am at a lost with what else I can do to resolve the issue and I welcome any help.
Thanks!
Alex
Here are the links I used to help with my debugging: