# Problem in SSL Cerfication **URL:** \ **Category:** Help\ **Created:** [August 24, 2022, 3:53am UTC](https://community.letsencrypt.org/t/problem-in-ssl-cerfication/183323 "2022-08-24T03:53:13Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![lerab2019](https://avatars.discourse-cdn.com/v4/letter/l/db5fbb/32.png) [@lerab2019](https://community.letsencrypt.org/u/lerab2019)\ **Post date:** [August 24, 2022, 3:53am UTC](https://community.letsencrypt.org/t/problem-in-ssl-cerfication/183323/1 "2022-08-24T03:53:13Z")
Below is my issues: An unexpected error occurred: Error creating new order :: too many failed authorizations recently: see [Failed Validation Limit - Let's Encrypt](https://letsencrypt.org/docs/failed-validation-limit/) Ask for help or search for solutions at [https://community.letsencrypt.org](https://community.letsencrypt.org). See the logfile /var/lo: ---
**Author:** ![lerab2019](https://avatars.discourse-cdn.com/v4/letter/l/db5fbb/32.png) [@lerab2019](https://community.letsencrypt.org/u/lerab2019)\ **Post date:** [August 24, 2022, 4:10am UTC](https://community.letsencrypt.org/t/problem-in-ssl-cerfication/183323/2 "2022-08-24T04:10:29Z")
Any hel please ---
**Author:** ![MikeMcQ](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/mikemcq/32/52772_2.png) [@MikeMcQ](https://community.letsencrypt.org/u/MikeMcQ)\ **Post date:** [August 24, 2022, 4:16am UTC](https://community.letsencrypt.org/t/problem-in-ssl-cerfication/183323/3 "2022-08-24T04:16:06Z")
I am just signing off for the night but you can help other volunteers to help you by answering the questions from the form you were shown. Thank you ================================ Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [crt.sh | example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help. My domain is: I ran this command: It produced this output: My web server is (include version): The operating system my web server runs on is (include version): My hosting provider, if applicable, is: I can login to a root shell on my machine (yes or no, or I don't know): I'm using a control panel to manage my site (no, or provide the name and version of the control panel): The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you're using Certbot): ---
**Author:** ![lerab2019](https://avatars.discourse-cdn.com/v4/letter/l/db5fbb/32.png) [@lerab2019](https://community.letsencrypt.org/u/lerab2019)\ **Post date:** [August 24, 2022, 4:31am UTC](https://community.letsencrypt.org/t/problem-in-ssl-cerfication/183323/4 "2022-08-24T04:31:25Z")
Certbot failed to authenticate some domains (authenticator: apache). The Certificate Authority reported these problems: Domain: www.erp.bccl.bt Type: dns Detail: DNS problem: NXDOMAIN looking up A for www.erp.bccl.bt - check that a DNS record exists for this domain; DNS problem: NXDOMAIN looking up AAAA for www.erp.bccl.bt - check that a DNS record exists for this domain Hint: The Certificate Authority failed to verify the temporary Apache configuration changes made by Certbot. Ensure that the listed domains point to this Apache server and that it is accessible from the internet. Some challenges have failed. Ask for help or search for solutions at [https://community.letsencrypt.org](https://community.letsencrypt.org). See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details. ---
**Author:** ![lerab2019](https://avatars.discourse-cdn.com/v4/letter/l/db5fbb/32.png) [@lerab2019](https://community.letsencrypt.org/u/lerab2019)\ **Post date:** [August 24, 2022, 4:32am UTC](https://community.letsencrypt.org/t/problem-in-ssl-cerfication/183323/5 "2022-08-24T04:32:03Z")
Any help on second problem please ---
**Author:** ![Osiris](https://avatars.discourse-cdn.com/v4/letter/o/839c29/32.png) [@Osiris](https://community.letsencrypt.org/u/Osiris)\ **Post date:** [August 24, 2022, 6:12am UTC](https://community.letsencrypt.org/t/problem-in-ssl-cerfication/183323/6 "2022-08-24T06:12:29Z")
The subdomain `www` does not exist in the DNS zone for `erp.bccl.bt`. Either add the subdomain with the correct A and/or AAAA records _or_ don't request a certificate for the `www` subdomain`. ---
**Author:** ![lerab2019](https://avatars.discourse-cdn.com/v4/letter/l/db5fbb/32.png) [@lerab2019](https://community.letsencrypt.org/u/lerab2019)\ **Post date:** [August 24, 2022, 6:45am UTC](https://community.letsencrypt.org/t/problem-in-ssl-cerfication/183323/7 "2022-08-24T06:45:29Z")
created sub domain ---
**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\ **Post date:** [August 24, 2022, 5:05pm UTC](https://community.letsencrypt.org/t/problem-in-ssl-cerfication/183323/8 "2022-08-24T17:05:08Z")
NOT: `www.bccl.bt` What's missing is: > [@lerab2019](#): > > www.erp.bccl.bt ---
**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\ **Post date:** [September 23, 2022, 5:06pm UTC](https://community.letsencrypt.org/t/problem-in-ssl-cerfication/183323/9 "2022-09-23T17:06:05Z")
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