# Please help me to find bug and make a ssl certificate **URL:** \ **Category:** Help\ **Created:** [January 6, 2022, 3:17pm UTC](https://community.letsencrypt.org/t/please-help-me-to-find-bug-and-make-a-ssl-certificate/169148 "2022-01-06T15:17:25Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![ChristianPudenz](https://avatars.discourse-cdn.com/v4/letter/c/3da27b/32.png) [@ChristianPudenz](https://community.letsencrypt.org/u/ChristianPudenz)\ **Post date:** [January 6, 2022, 3:17pm UTC](https://community.letsencrypt.org/t/please-help-me-to-find-bug-and-make-a-ssl-certificate/169148/1 "2022-01-06T15:17:25Z")
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [crt.sh | example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help. My domain is: [www.thehomeofmyown.com](http://www.thehomeofmyown.com) I ran this command:# certbot --nginx --redirect -d [www.thehomeofmyown.com](http://www.thehomeofmyown.com) -d [example.com](http://example.com) -m [admin@example.com](mailto:admin@example.com) --agree-tos --no-eff-email It produced this output:Saving debug log to /var/log/letsencrypt/letsencrypt.log Requesting a certificate for [www.thehomeofmyown.com](http://www.thehomeofmyown.com) and [thehomeofmyown.com](http://thehomeofmyown.com) Certbot failed to authenticate some domains (authenticator: nginx). The Certificate Authority reported these problems: Domain: [www.thehomeofmyown.com](http://www.thehomeofmyown.com) Type: dns Detail: DNS problem: NXDOMAIN looking up A for [www.thehomeofmyown.com](http://www.thehomeofmyown.com) - check that a DNS record exists for this domain Hint: The Certificate Authority failed to verify the temporary nginx configuration changes made by Certbot. Ensure the listed domains point to this nginx server and that it is accessible from the internet. Some challenges have failed. Ask for help or search for solutions at [https://community.letsencrypt.org](https://community.letsencrypt.org). See the logfile /var/log/letsencrypt/letsencrypt.log or re-run Certbot with -v for more details. My web server is (include version): WordPress Server 104.207.130.242 WordPress on Ubuntu 20.04 x64 The operating system my web server runs on is (include version): Ubuntu 20.04 x64 My hosting provider, if applicable, is: Vultr I can login to a root shell on my machine (yes or no, or I don't know): i don't know I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Terminal ? The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you're using Certbot): ? ---
**Author:** ![danb35](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/danb35/32/70869_2.png) [@danb35](https://community.letsencrypt.org/u/danb35)\ **Post date:** [January 6, 2022, 3:44pm UTC](https://community.letsencrypt.org/t/please-help-me-to-find-bug-and-make-a-ssl-certificate/169148/2 "2022-01-06T15:44:19Z")
> [@ChristianPudenz](#): > > NXDOMAIN looking up A for [www.thehomeofmyown.com](http://www.thehomeofmyown.com) - check that a DNS record exists for this domain This sounds like a pretty clear error message--you need to set up a DNS record for that domain name. ---
**Author:** ![ChristianPudenz](https://avatars.discourse-cdn.com/v4/letter/c/3da27b/32.png) [@ChristianPudenz](https://community.letsencrypt.org/u/ChristianPudenz)\ **Post date:** [January 6, 2022, 4:46pm UTC](https://community.letsencrypt.org/t/please-help-me-to-find-bug-and-make-a-ssl-certificate/169148/3 "2022-01-06T16:46:43Z")
How do I set up a DNS record. Domain is from Google? Thank you for your help Gesendet mit der mobilen Mail App ---
**Author:** ![Osiris](https://avatars.discourse-cdn.com/v4/letter/o/839c29/32.png) [@Osiris](https://community.letsencrypt.org/u/Osiris)\ **Post date:** [January 6, 2022, 4:53pm UTC](https://community.letsencrypt.org/t/please-help-me-to-find-bug-and-make-a-ssl-certificate/169148/4 "2022-01-06T16:53:54Z")
> [@ChristianPudenz](#): > > How do I set up a DNS record. Domain is from Google? Please refer to the Google Domains documentation. ---
**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\ **Post date:** [February 5, 2022, 4:54pm UTC](https://community.letsencrypt.org/t/please-help-me-to-find-bug-and-make-a-ssl-certificate/169148/5 "2022-02-05T16:54:20Z")
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