Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: teklan.com.tr
I ran this command:
When we make "letsentrycpt ssl" login via cpanel
It produced this output:
There was a problem processing your request
- letsencrypt-cpanel feature is unavailable
- Unable to fetch feature (letsencrypt-cpanel) status: open(/etc/trueuserdomains): Permission denied at /usr/local/cpanel/Cpanel/Config/LoadUserDomains/Count.pm line 51, <$inputfd> line 4.
My web server is (include version):
Centos 7
The operating system my web server runs on is (include version):
Centos 7
My hosting provider, if applicable, is:
Teklan.com.tr
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
yes
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
[root@dc35 /]# certbot --version
-bash: certbot: command not found