# Not able to generate ssl for my domain

**URL:** <https://community.letsencrypt.org/t/not-able-to-generate-ssl-for-my-domain/237819>\
**Category:** Help\
**Created:** [May 27, 2025, 7:55am UTC](https://community.letsencrypt.org/t/not-able-to-generate-ssl-for-my-domain/237819 "2025-05-27T07:55:55Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sultan\_it](https://avatars.discourse-cdn.com/v4/letter/s/919ad9/32.png) [@sultan\_it](https://community.letsencrypt.org/u/sultan_it)\
**Post date:** [May 27, 2025, 7:55am UTC](https://community.letsencrypt.org/t/not-able-to-generate-ssl-for-my-domain/237819/1 "2025-05-27T07:55:55Z")

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> Blockquote

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [crt.sh | example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: [stepbigger.com](http://stepbigger.com)

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: godaddy

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you're using Certbot):

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**Author:** ![Osiris](https://avatars.discourse-cdn.com/v4/letter/o/839c29/32.png) [@Osiris](https://community.letsencrypt.org/u/Osiris)\
**Post date:** [May 27, 2025, 8:42am UTC](https://community.letsencrypt.org/t/not-able-to-generate-ssl-for-my-domain/237819/2 "2025-05-27T08:42:58Z")

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You forgot to answer "some" of the questions..

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**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [June 26, 2025, 8:43am UTC](https://community.letsencrypt.org/t/not-able-to-generate-ssl-for-my-domain/237819/3 "2025-06-26T08:43:56Z")

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