Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): 1.5.0
Good morning,
I tried to make an ssl certificate for a client but the certificate didn't work so I tried several times. Would it be possible to deban so that I can honor my contract.
I have no certificate, all the certificates were generated as said without error but when I noticed the folder supposed to contain them was not created and the certificate contains 0 bytes. Is there really no way to make an exception?
is the blocking by ip address or by dns. The server on which the certificate must be is clustered. Would it be possible if we switch and try generation?
after all this trouble the command you provided me allowed me to discover the files which were not indicated as being created during my tests but were indeed present. I subsequently recreated my .pem for my haproxy and the certificate is valid. Thank you for your help.