# No padlock on site when browsing

**URL:** <https://community.letsencrypt.org/t/no-padlock-on-site-when-browsing/65294>\
**Category:** Help\
**Created:** [June 26, 2018, 4:15pm UTC](https://community.letsencrypt.org/t/no-padlock-on-site-when-browsing/65294 "2018-06-26T16:15:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![kiddkrypto](https://avatars.discourse-cdn.com/v4/letter/k/8c91f0/32.png) [@kiddkrypto](https://community.letsencrypt.org/u/kiddkrypto)\
**Post date:** [June 26, 2018, 4:15pm UTC](https://community.letsencrypt.org/t/no-padlock-on-site-when-browsing/65294/1 "2018-06-26T16:15:15Z")

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I have went through the steps to complete the install of this cert and use [whynopadlock.com](http://whynopadlock.com) to check and everything is good except TLSv1 which it says it should still show padlock with this warning. I have went into my server to add the line of code “SSLProtocol -all +TLSv1.2” I have the redirect set on the server itself but im kind of lost at this point.

My domain is: nissannismo.club

I ran this command: SSLProtocol -all +TLSv1.2

It produced this output:

My web server is (include version): Wordpress 4.9.6

The operating system my web server runs on is (include version): ubuntu 16.04

My hosting provider, if applicable, is: AWS EC2

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):no

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**Author:** ![stevenzhu](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/stevenzhu/32/18864_2.png) [@stevenzhu](https://community.letsencrypt.org/u/stevenzhu)\
**Post date:** [June 26, 2018, 4:30pm UTC](https://community.letsencrypt.org/t/no-padlock-on-site-when-browsing/65294/2 "2018-06-26T16:30:07Z")

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Hi,

I dont see any errors when I’m visiting your website…

Can you share us a example of the “no padlock” (a link)

Simply clear your cache might helps. (CTRL+F5)

Thank you

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**Author:** ![kiddkrypto](https://avatars.discourse-cdn.com/v4/letter/k/8c91f0/32.png) [@kiddkrypto](https://community.letsencrypt.org/u/kiddkrypto)\
**Post date:** [June 26, 2018, 4:42pm UTC](https://community.letsencrypt.org/t/no-padlock-on-site-when-browsing/65294/3 "2018-06-26T16:42:02Z")

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I restarted the server one last time but didn’t reset my cache. thanks getting my head back on straight.

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**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [July 26, 2018, 4:42pm UTC](https://community.letsencrypt.org/t/no-padlock-on-site-when-browsing/65294/4 "2018-07-26T16:42:06Z")

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Closed on July 26, 2018, 4:42pm UTC

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