New certificate looks expired in browsers

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command: installed by Plesk app.

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: hosteurope

I can login to a root shell on my machine (yes or no, or I don’t know): dont know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk 17

I just installed one certificate with the Plesk app, and my browser alert that it´s expired one year ago Do you know why?

Certificate you see is some kind of default, self-signed certificate from Plesk control panel (probably served for unrecognized domains). If you bypass warning or go to your domain via HTTP, you’ll see the following message:

If you are seeing this message, the website for is not available at this time.

If you are the owner of this website, one of the following things may be occurring:

  • You have not put any content on your website.
  • Your provider has suspended this page.

You should probably try to put some contents at the web server first (for example blank index.html file) to make sure your domain is configured properly and Plesk recognizes it.


I deleted all site and created again trying rosolve the problem, but dont work.
I have uploaded a html file. You can access to

According to Certificate Transparency logs, certificates were issued for your domain (, so everything looks good on the Let’s Encrypt side. You should probably try to resolve your issue with your hosting provider support - they should be able to check why webserver is using wrong certificate and fix this.

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