# Need help with certbot
**URL:** https://community.letsencrypt.org/t/need-help-with-certbot/158920
**Category:** Help
**Created:** [August 31, 2021, 12:32pm UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920 "2021-08-31T12:32:44Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Bobdinro](https://community.letsencrypt.org/u/Bobdinro)
#### Post date: [August 31, 2021, 12:32pm UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/1 "2021-08-31T12:32:44Z")
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [crt.sh | example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
Not started yet ruined after using certbot and certificate.
I ran this command:
It produced this output:
My web server is (include version):
Apache 2.4
The operating system my web server runs on is (include version):
Windows 10
My hosting provider, if applicable, is:
No-ip
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you're using Certbot):
I need help installing certificate in xampp-apache.
Everything I do Apache 2.4 server not loading, obviously I do everything wrong.
I want to set up a phpbb forum on my home server.
If someone here capable please contact me.
Thank you!
---
### Author:  [@rg305](https://community.letsencrypt.org/u/rg305)
#### Post date: [August 31, 2021, 1:00pm UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/2 "2021-08-31T13:00:51Z")
Hi @Bobdinro, welcome to the LE community forum 🙂
There are a few good ACME clients for windows.
They will all have the same basic requirements.
If you are going to use HTTP-01 validation, the Internet must reach your Windows 10 system on port 80.
So that is a very big requirement that needs to be met before proceeding.
And, given, you will need to be using a FQDN that is resolvable via Internet DNS.
> [@Bobdinro](#):
>
> My domain is: {EMPTY}
---
### Author:  [@Bobdinro](https://community.letsencrypt.org/u/Bobdinro)
#### Post date: [September 1, 2021, 5:15am UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/3 "2021-09-01T05:15:20Z")
My domain is: {EMPTY} = [sabforum.ddns.net](http://sabforum.ddns.net)
After searching hours internet I realized that free options will never work. But, I try to not give up so easy 😁
I just want to get rid off browser ugly warning message when accessing my forum.
---
### Author:  [@rg305](https://community.letsencrypt.org/u/rg305)
#### Post date: [September 1, 2021, 5:35am UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/4 "2021-09-01T05:35:53Z")
> [@Bobdinro](#):
>
> I realized that free options will never work.
Why not?
---
### Author:  [@Bobdinro](https://community.letsencrypt.org/u/Bobdinro)
#### Post date: [September 1, 2021, 6:13am UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/5 "2021-09-01T06:13:00Z")
It's everything like this these days. Money rules everything.
Its my domain eligible for let's encrypt? I use ddns because of my ISP dynamic IP address not owned permanent IP address., but router forward corect ports 80 and 443.
Thanks for replying.
---
### Author:  [@rg305](https://community.letsencrypt.org/u/rg305)
#### Post date: [September 1, 2021, 6:14am UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/6 "2021-09-01T06:14:35Z")
> [@Bobdinro](#):
>
> Its my domain eligible for let's encrypt?
Yes, "[sabforum.ddns.net](http://sabforum.ddns.net)" is eligible.
You have already taken care of the hardest parts:
> [@Bobdinro](#):
>
> I use ddns because of my ISP dynamic IP address not owned permanent IP address.
> router forward corect ports 80 and 443
The next step is actually quite simple.
We just need to insert a custom location in your `Apache` config to handle the challenge requests.
Then any ACME client for Windows can easily obtain a cert via the HTTP-01 method.
---
### Author:  [@rg305](https://community.letsencrypt.org/u/rg305)
#### Post date: [September 1, 2021, 6:26am UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/7 "2021-09-01T06:26:41Z")
In the global `Apache` config, add something like:
```nohighlight
Options FollowSymLinks Includes
AllowOverride None
Require all granted
Alias /.well-known/acme-challenge/ c:/acme-challenge/
```
Note: You have to create the "c:\acme-challenges" directory.
---
### Author:  [@Bobdinro](https://community.letsencrypt.org/u/Bobdinro)
#### Post date: [September 1, 2021, 6:26am UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/8 "2021-09-01T06:26:52Z")
Yep that's the part I screw everything up! Adding those lines in Apache httpd config stop server starting, error log points me [www.example.com:443](http://www.example.com:443) is not registered in certificate file.
Yesterday I reinstalled windows and xampp.
---
### Author:  [@rg305](https://community.letsencrypt.org/u/rg305)
#### Post date: [September 1, 2021, 6:27am UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/9 "2021-09-01T06:27:33Z")
OK we are here to help you.
One step at a time.
---
### Author:  [@Bobdinro](https://community.letsencrypt.org/u/Bobdinro)
#### Post date: [September 1, 2021, 6:31am UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/10 "2021-09-01T06:31:26Z")
Problem now I'm at work, the computer is at home, can be accessed by teamwiewer, I will install certbot and get back to you!
---
### Author:  [@rg305](https://community.letsencrypt.org/u/rg305)
#### Post date: [September 1, 2021, 6:32am UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/11 "2021-09-01T06:32:33Z")
Once the code is inserted, and `Apache` is restarted, then we can begin testing that part out, with:
- create a test file in the expected challenge location to test accessibility.
`echo test1234 > c:\acme-challenges\Test-File-1234`
Then you can test access to it from the Internet with:
`http://sabforum.ddns.net/.well-known/acme-challenge/Test-File-1234`
---
### Author:  [@rg305](https://community.letsencrypt.org/u/rg305)
#### Post date: [September 1, 2021, 6:33am UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/12 "2021-09-01T06:33:23Z")
There are things to do even before running `certbot`.
> [@Bobdinro](#):
>
> Problem now I'm at work
This is NOT a problem; work comes first - LOL
---
### Author:  [@Bobdinro](https://community.letsencrypt.org/u/Bobdinro)
#### Post date: [September 1, 2021, 7:05am UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/13 "2021-09-01T07:05:47Z")
Apache global? httpd.conf from config folder? Inside I have a Extra folder with same file, original folder have aswell.
I added those lines created folder but I receive error not found on this server.
Ty
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### Author:  [@Osiris](https://community.letsencrypt.org/u/Osiris)
#### Post date: [September 1, 2021, 8:41am UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/14 "2021-09-01T08:41:05Z")
> [@Bobdinro](#):
>
> I realized that free options will never work.
Tell that to the [users of the more than 2 million FREE Let's Encrypt certificates DAILY](https://letsencrypt.org/stats/)!
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### Author:  [@rg305](https://community.letsencrypt.org/u/rg305)
#### Post date: [September 1, 2021, 1:43pm UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/15 "2021-09-01T13:43:30Z")
> [@Bobdinro](#):
>
> Apache global? httpd.conf
Yes.
> [@Bobdinro](#):
>
> I added those lines created folder but I receive error not found on this server.
Did you also create the test file?
---
### Author:  [@Bobdinro](https://community.letsencrypt.org/u/Bobdinro)
#### Post date: [September 1, 2021, 2:21pm UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/16 "2021-09-01T14:21:05Z")
Try adress please, no error now. But no test file displayed. Created test file, added code in conf file
---
### Author:  [@rg305](https://community.letsencrypt.org/u/rg305)
#### Post date: [September 1, 2021, 2:29pm UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/17 "2021-09-01T14:29:53Z")
Then we need to look through the `Apache` access and error log files.
And maybe have a look at that `httpd.conf` file too.
---
### Author:  [@Bobdinro](https://community.letsencrypt.org/u/Bobdinro)
#### Post date: [September 1, 2021, 2:34pm UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/18 "2021-09-01T14:34:05Z")
Can you take some time and look through teamwiewer?
Please!?!?
I don't want to screw everything up again...
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### Author:  [@rg305](https://community.letsencrypt.org/u/rg305)
#### Post date: [September 1, 2021, 2:38pm UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/19 "2021-09-01T14:38:40Z")
That's not how this forum works.
We try to keep everything here so that others (future readers) can also benefit from our progress.
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### Author:  [@Bobdinro](https://community.letsencrypt.org/u/Bobdinro)
#### Post date: [September 1, 2021, 3:11pm UTC](https://community.letsencrypt.org/t/need-help-with-certbot/158920/20 "2021-09-01T15:11:21Z")
Agree, still results can be posted after problem solved. I
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