Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: library.chuo.fm
I ran this command: n/a
It produced this output: n/a
My web server is (include version): I don’t know
The operating system my web server runs on is (include version): I don’t know
My hosting provider, if applicable, is: Wordpress, I think?
I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): idk
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): idk
Hi, I’m a new hire and I don’t know how to renew a certificate for the following domain:
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: library.chuo.fm
I ran this command: ssh chuo@library.chuo.fm
It produced this output: ssh: connect to host library.chuo.fm port 22: Connection timed out
My web server is (include version): n/a
The operating system my web server runs on is (include version): n/a
My hosting provider, if applicable, is: n/a
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): don’t know
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): n/a
How do I figure out where this site is hosted and why I keep getting a “connection timed out” error?
apparently an IP address block allocated to a Canadian subsidiary of the French hosting provider OVH. Do you have some relationship with OVH? It looks like this is hosted by them.