# Need assistance in installing Letsencrypt

**URL:** <https://community.letsencrypt.org/t/need-assistance-in-installing-letsencrypt/28986>\
**Category:** Help\
**Created:** [March 2, 2017, 9:14am UTC](https://community.letsencrypt.org/t/need-assistance-in-installing-letsencrypt/28986 "2017-03-02T09:14:15Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![grace](https://avatars.discourse-cdn.com/v4/letter/g/f17d59/32.png) [@grace](https://community.letsencrypt.org/u/grace)\
**Post date:** [March 2, 2017, 9:14am UTC](https://community.letsencrypt.org/t/need-assistance-in-installing-letsencrypt/28986/1 "2017-03-02T09:14:15Z")

</div>

Hello Team,

I need assistance in installing letsencrypt on my server. I m using Ubuntu 16.04 Lts, apache2 and have started installation using the following link: [https://www.upcloud.com/support/install-lets-encrypt-apache/](https://www.upcloud.com/support/install-lets-encrypt-apache/).  
Have been stack when I run the following command:  
sudo ./letsencrypt-auto --apache where I get the following error:

The following packages have unmet dependencies:  
libffi-dev : Depends: libffi6 (= 3.0.11~rc1-5) but 3.2.1-4 is to be installed  
libssl-dev : Depends: libssl1.0.0 (= 1.0.1-4ubuntu3) but 1.0.2g-1ubuntu4.6 is to be installed  
Depends: zlib1g-dev but it is not going to be installed  
python-dev : Depends: python (= 2.7.3-0ubuntu2) but 2.7.11-1 is to be installed  
Depends: python2.7-dev (\>= 2.7.3) but it is not going to be installed  
E: Unable to correct problems, you have held broken packages.

Have tried to fix on the errors above with no success

Can you please assist me. Thanks

---

<div class="post-metadata">

**Author:** ![Osiris](https://avatars.discourse-cdn.com/v4/letter/o/839c29/32.png) [@Osiris](https://community.letsencrypt.org/u/Osiris)\
**Post date:** [March 2, 2017, 1:04pm UTC](https://community.letsencrypt.org/t/need-assistance-in-installing-letsencrypt/28986/2 "2017-03-02T13:04:25Z")

</div>

First, the guide you found is outdated and flawed. In multiple ways. First, it installes `git` to download the `letsencrypt-auto`. That’s quite unnecessary, as the script can be downloaded (with `wget` or `curl`) from [https://dl.eff.org/certbot-auto](https://dl.eff.org/certbot-auto). (The client name was changed from `letsencrypt` to `certbot` a while back ago too…) Secondly, it says you must stop Apache in order to use the `apache` plugin, which just isn’t true: the `apache` plugin needs Apache to be running. It’ll probably start Apache itself or quit with an error if Apache isn’t running.

That aside, I’d suggest you just follow the _official_ guide for Ubuntu 16.04 from the official `certbot` site: [https://certbot.eff.org/#ubuntuxenial-apache](https://certbot.eff.org/#ubuntuxenial-apache)

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [April 1, 2017, 1:05pm UTC](https://community.letsencrypt.org/t/need-assistance-in-installing-letsencrypt/28986/3 "2017-04-01T13:05:06Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.