Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: vellitas.com
I ran this command: sudo certbot --apache -d vellitas.com -d www.vellitas.com
It produced this output:
(E)xpand/©ancel: E
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for www.vellitas.com
Waiting for verification…
Challenge failed for domain www.vellitas.com
http-01 challenge for www.vellitas.com
Cleaning up challenges
Some challenges have failed.
IMPORTANT NOTES:
- The following errors were reported by the server:
Domain: www.vellitas.com
Type: dns
Detail: DNS problem: SERVFAIL looking up A for www.vellitas.com
My web server is (include version): httpd-2.4.41-1.amzn2.0.1.x86_64
The operating system my web server runs on is (include version): Amazon Linux release 2 (Karoo)
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot): certbot 1.0.0
I have two domains that I want to run on 1 IP address using Amazon Linux 2 with Apache 2.4.41-1. I am using Route 53. I can get waylanchiles.com to work successfully with Certbot. I get the above error when working with vellitas.com. I have looked at the A record in Route 53 for vellitas.com and it looks to be setup properly. The A record is using the same IP address for bothe vellitas.com and waylandchiles.com.