I don’t remember why I decided to delete an active SSL cert, perhaps I wanted to issue a new one to start fresh (I did issue a new one). Wouldn’t have thought it would completely break my site and now I can’t access it. I wonder, how can I now restore access to my Wordpress website with as less pain as possible?
Oh yes, domain is: flocity.co (still not active website, I planned to go live in few weeks)
Hi,
What server do you have? Shared Hosting? VPS? Or managed hosting?
Do you have shell access?
What's the error message you got?
How did you obtained the certificate at first?
MySQL, PHP, shared hosting on Hostgator
Obtained cert via installing plugin "really simple SSL"
Right now error message is "can't find IP address" (I also changed nameservers in hope that it would solve the SSL issue, perhaps misconfigured it) but initially was 403 error, page unaccessible and gave me "back to safety" error
Not sure about shell access
Hi,
In this case, i felt like the best way for you to resolve the certificate issue is to contact HostGator support (probably live chat).
They offer free certificates to customers using their service.
https://www.hostgator.com/help/article/hostgator-free-ssl
Please also try to restore your nameserver and IP back to the normal (regular) situation.
Thank you
Thanks, we solved the issue with support!
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