# Max retries exceeded with url: /directory

**URL:** <https://community.letsencrypt.org/t/max-retries-exceeded-with-url-directory/196859>\
**Category:** Help\
**Created:** [April 21, 2023, 10:30am UTC](https://community.letsencrypt.org/t/max-retries-exceeded-with-url-directory/196859 "2023-04-21T10:30:56Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![orangepizza](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/orangepizza/32/19597_2.png) [@orangepizza](https://community.letsencrypt.org/u/orangepizza)\
**Post date:** [April 21, 2023, 12:04pm UTC](https://community.letsencrypt.org/t/max-retries-exceeded-with-url-directory/196859/2 "2023-04-21T12:04:41Z")

</div>

same error:

> [@Requests.exceptions.ConnectionError: HTTPSConnectionPool(host='acme-v02.api.letsencrypt.org', port=443): Max retries exceeded with url: /directory (Caused by NewConnectionError('\<urllib3.connection.HTTPSConnection object at 0x7ff299f5b850\>](https://community.letsencrypt.org/t/requests-exceptions-connectionerror-httpsconnectionpool-host-acme-v02-api-letsencrypt-org-port-443-max-retries-exceeded-with-url-directory-caused-by-newconnectionerror-urllib3-connection-httpsconnection-object-at-0x7ff299f5b850/194966/13):
>
> P…

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