Looking for help to connect the printer

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:
Testing Username: Teste01
Password : 000001

I ran this command:
Print the result , as the picture .

It produced this output:
Nothing change , the printer is normal working , but couldn’t print out this result.

My web server is (include version):
Google Chrome.Ink

The operating system my web server runs on is (include version):
Windows 10 ,64 bits

My hosting provider, if applicable, is: I don’t know.

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know.

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): No sure.

To whom may see this help , as I’m not professional in this field, don’t know if I present my question properly . But we really eager to get someone’s help to solve the printing problem for my customer, we have tried all kinds of ways , but couldn’t manage it . Sincerly hope to get your support .

Thank you very much!

Bom dia @Lindazou,

Are you the operator of the web site?

Do you have some reason to think that the problem relates to the use of a Let’s Encrypt certificate for HTTPS on the web site? That’s the topic of this forum.

Good day , @schoen

Thank you for the reply.

I’m not the operator of the website , my customer offers me this website and he needs the service to print this result out, but we couldn’t make it .

Because I found this website’s certificates are issued by Let’s Encrypt , and the VP Communications at Let’s Encrypt - Sarah (we contacted in LinkedIn ), also suggested me checking here in the community . I tried to turn to you for help , to check if you guys have some good ideas to help solve this problem .
If it’s beyond the obligation of Let’s Encrypt , I’m really sorry to disturb you here. But still, if you have any suggestion of who can help solve this , since you are all experts in this field , could you kindly help advise ?
Thank you very much!

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