Ok the cert renewed and the command went through. Now when I go to the site I get a welcome to nginx page?
Huh. Too much to parse for me right now. I agree HTTP (port 80) is being replied to by an nginx system. Before it was Apache.
But, HTTPS to that domain still fails. What is supposed to happen for HTTPS to that domain?
Can you show contents of this file:
/etc/letsencrypt/renewal/crm.cashesoftware.com.conf
Here is old and new HTTP requests just for reference
# Before cert
curl -i http://crm.cashesoftware.com
HTTP/1.1 301 Moved Permanently
Date: Wed, 08 May 2024 22:21:15 GMT
Server: Apache/2.4.29 (Ubuntu)
Location: https://crm.cashesoftware.com/
# After cert (shows nginx welcome page data)
curl -i http://crm.cashesoftware.com
HTTP/1.1 200 OK
Server: nginx/1.14.0 (Ubuntu)
Date: Wed, 08 May 2024 22:51:06 GMT
Content-Type: text/html
Content-Length: 612
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Seems like there may be two servers running on the system.
apache2 and nginx.
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Hi @ITthisisDrew,
Here is a list of issued certificates crt.sh | crm.cashesoftware.com, the latest being 2024-05-08.
Looks like the certificate was successfully renewed.
However from around the world HTTPS seems to get Result of "Connection timed out"
see Permanent link to this check report
Using nmap it seem that Port 443 (i.e. for HTTPS) is filtered (i.e. blocked)
$ nmap -Pn -p80,433 crm.cashesoftware.com
Starting Nmap 7.94SVN ( https://nmap.org ) at 2024-05-08 15:59 PDT
Nmap scan report for crm.cashesoftware.com (216.206.113.109)
Host is up (0.067s latency).
rDNS record for 216.206.113.109: 216-206-113-109.dia.static.centurylink.net
PORT STATE SERVICE
80/tcp open http
433/tcp filtered nnsp
Nmap done: 1 IP address (1 host up) scanned in 1.97 seconds
Edit: new corrected Port 443; I had a typo of 433, sorry! 
(but still no significant difference)
$ nmap -Pn -p80,443 crm.cashesoftware.com
Starting Nmap 7.94SVN ( https://nmap.org ) at 2024-05-08 17:03 PDT
Nmap scan report for crm.cashesoftware.com (216.206.113.109)
Host is up (0.058s latency).
rDNS record for 216.206.113.109: 216-206-113-109.dia.static.centurylink.net
PORT STATE SERVICE
80/tcp open http
443/tcp closed https
Nmap done: 1 IP address (1 host up) scanned in 0.20 seconds
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how can I stop nginx? i dont know how that happened
ok everyone keeps telling me 443 is not listening...I understand...How can I enable it to listen on this server?
Hi @ITthisisDrew,
Maybe it is, but are your routers and firewalls allowing Port 443 to pass through?
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Please show that. I think Certbot may have started up a "partial" nginx
Seeing the above will help determine the fix.
Unless you can reboot that server but I"m guessing that might be disruptive given all your domain names.
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I just rebooted the server....doesn't seem to help....I will grab that file
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firewall is allowing it....server is not listening on 443
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Please share the output of
sudo netstat -pant | grep -E ':443|:80' | grep -i listen
Use sudo ss -pant ... if you don't have netstat
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I now agree with you assessment of
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i know a little...how can I get 443 listening? I was able to remove nginx from the server now too
Certainly I wasn't trying to say or imply that; sorry!
Others have already been helping you with
I will not intrude.
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I am going to lay a bit low as I have injured my back just as you started this thread... And I certainly don't want to muddy the water and confuse the issues as they are being worked out by Mike and Bruce...
JUST FOR REFERENCE
Assuming (not a good thing to do) you want to serve your site(s) on apache:
sudo systemctl status nginx
sudo systemctl stop nginx
Then paste the complete output from these commands. copy and paste the entire output here (If we need to we can tidy it up for you.)
sudo apache2ctl -t -D -DUMP_VHOSTS
use three backticks to paste code:
paste output
sudo apache2ctl -t -D -DUMP_MODULES
paste output
sudo apache2ctl restart
sudo apache2ctl stop
sudo apache2ctl graceful
from the cli help:
Usage: /usr/sbin/apache2ctl start|stop|restart|graceful|graceful-stop|configtest|statu
s|fullstatus|help
RIP 
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here you go :
@ITthisisDrew images are getting cut off where important information lives.. .Can you please post the TEXT output of the terminal, .. It will really really help.
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it is a virtual machine....I cannot copy from it... I can only screen snip...it seems like apache is not running or not running on port 80 anymore?