# Linode/Ubuntu 16.04 LTS/nginx certonly error **URL:** \ **Category:** Help\ **Created:** [March 15, 2017, 10:17pm UTC](https://community.letsencrypt.org/t/linode-ubuntu-16-04-lts-nginx-certonly-error/29971 "2017-03-15T22:17:47Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![karitoy](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/karitoy/32/11972_2.png) [@karitoy](https://community.letsencrypt.org/u/karitoy)\ **Post date:** [March 15, 2017, 10:17pm UTC](https://community.letsencrypt.org/t/linode-ubuntu-16-04-lts-nginx-certonly-error/29971/1 "2017-03-15T22:17:47Z")
I tried to issue this in my Linode box: > letsencrypt certonly --webroot -w /var/www/findmytutor -d [findmytutor.co](http://findmytutor.co) -d [www.findmytutor.co](http://www.findmytutor.co) and I get the following error: > Traceback (most recent call last): > File "/usr/bin/letsencrypt", line 9, in > load\_entry\_point('letsencrypt==0.4.1', 'console\_scripts', 'letsencrypt')() > File "/usr/lib/python2.7/dist-packages/pkg\_resources/ **init**.py", line 542, in load\_entry\_point > return get\_distribution(dist).load\_entry\_point(group, name) > File "/usr/lib/python2.7/dist-packages/pkg\_resources/ **init**.py", line 2569, in load\_entry\_point > return ep.load() > File "/usr/lib/python2.7/dist-packages/pkg\_resources/ **init**.py", line 2229, in load > return self.resolve() > File "/usr/lib/python2.7/dist-packages/pkg\_resources/ **init**.py", line 2235, in resolve > module = **import** (self.module\_name, fromlist=[' **name**'], level=0) > ImportError: No module named letsencrypt.cli Can anyone please tell me what the problem is and what I should do to resolve this? Thanks! ---
**Author:** ![ahaw021](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/ahaw021/32/14882_2.png) [@ahaw021](https://community.letsencrypt.org/u/ahaw021)\ **Post date:** [March 21, 2017, 10:02am UTC](https://community.letsencrypt.org/t/linode-ubuntu-16-04-lts-nginx-certonly-error/29971/2 "2017-03-21T10:02:55Z")
how was the client installed ---
**Author:** ![chech](https://avatars.discourse-cdn.com/v4/letter/c/ac91a4/32.png) [@chech](https://community.letsencrypt.org/u/chech)\ **Post date:** [March 23, 2017, 7:49pm UTC](https://community.letsencrypt.org/t/linode-ubuntu-16-04-lts-nginx-certonly-error/29971/3 "2017-03-23T19:49:21Z")
I have the same issue. Client was installed using [digitalocean's instructions](https://www.digitalocean.com/community/tutorials/how-to-secure-nginx-with-let-s-encrypt-on-ubuntu-16-04) for ubuntu 16.04 and nginx: > sudo apt-get update > sudo apt-get install letsencrypt Any clues on what's going on? My full log is: > letsencrypt renew > Traceback (most recent call last): > File "/usr/bin/letsencrypt", line 9, in > load\_entry\_point('letsencrypt==0.4.1', 'console\_scripts', 'letsencrypt')() > File "/usr/lib/python2.7/dist-packages/pkg\_resources/ **init**.py", line 542, in load\_entry\_point > return get\_distribution(dist).load\_entry\_point(group, name) > File "/usr/lib/python2.7/dist-packages/pkg\_resources/ **init**.py", line 2569, in load\_entry\_point > return ep.load() > File "/usr/lib/python2.7/dist-packages/pkg\_resources/ **init**.py", line 2229, in load > return self.resolve() > File "/usr/lib/python2.7/dist-packages/pkg\_resources/ **init**.py", line 2235, in resolve > module = **import** (self.module\_name, fromlist=[' **name**'], level=0) > File "/usr/lib/python2.7/dist-packages/letsencrypt/cli.py", line 34, in > from letsencrypt import client > File "/usr/lib/python2.7/dist-packages/letsencrypt/client.py", line 27, in > from letsencrypt import storage > File "/usr/lib/python2.7/dist-packages/letsencrypt/storage.py", line 7, in > import configobj > EOFError: EOF read where object expected ---
**Author:** ![mnordhoff](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/mnordhoff/32/22583_2.png) [@mnordhoff](https://community.letsencrypt.org/u/mnordhoff)\ **Post date:** [March 23, 2017, 8:17pm UTC](https://community.letsencrypt.org/t/linode-ubuntu-16-04-lts-nginx-certonly-error/29971/4 "2017-03-23T20:17:36Z")
It sounds like your letsencrypt and ConfigObj (a popular Python library for parsing configuration files, used by letsencrypt) installs are damaged. I might suggest reinstalling those two packages with “`apt install --reinstall python-configobj python-letsencrypt`” – and any other affected packages – but this is above my pay grade. I’m curious to know if there were any issues when they were installed, if anything happened later (e.g. some sort of botched `pip` upgrade), or if your systems is having other issues, but even if you told me, i don’t know what to do. ---
**Author:** ![chech](https://avatars.discourse-cdn.com/v4/letter/c/ac91a4/32.png) [@chech](https://community.letsencrypt.org/u/chech)\ **Post date:** [March 24, 2017, 3:51pm UTC](https://community.letsencrypt.org/t/linode-ubuntu-16-04-lts-nginx-certonly-error/29971/5 "2017-03-24T15:51:48Z")
> [@mnordhoff](#): > > apt install --reinstall python-configobj python-letsencrypt That definetely solved it, thanks! I did not have pip installed "pip returned command not found", and I haven't messed intentionally with python libraries. No clue how they got corrupted, but it's back and working 🙂 ---
**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\ **Post date:** [April 23, 2017, 3:51pm UTC](https://community.letsencrypt.org/t/linode-ubuntu-16-04-lts-nginx-certonly-error/29971/6 "2017-04-23T15:51:49Z")
Closed on April 23, 2017, 3:51pm UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.