# Link Preview on Whatsapp does not work with SSL ( https )

**URL:** <https://community.letsencrypt.org/t/link-preview-on-whatsapp-does-not-work-with-ssl-https/87768>\
**Category:** Help\
**Created:** [March 4, 2019, 3:30pm UTC](https://community.letsencrypt.org/t/link-preview-on-whatsapp-does-not-work-with-ssl-https/87768 "2019-03-04T15:30:28Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![SarahIbrahim](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/sarahibrahim/32/30316_2.png) [@SarahIbrahim](https://community.letsencrypt.org/u/SarahIbrahim)\
**Post date:** [March 4, 2019, 3:30pm UTC](https://community.letsencrypt.org/t/link-preview-on-whatsapp-does-not-work-with-ssl-https/87768/1 "2019-03-04T15:30:28Z")

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Hello everybody,

I’m on a shared hosting and i’m using let’s encrypt from my cPanel on two different domains and both of them have the same problem below

My problem is :  
link preview ( or rich preview, or Open graph tags ) on whatsapp does not work if i share my link with ( HTTPS )

Example : [https://www.skinscure.com/](https://www.skinscure.com/)

nothing appears ( no title tag, no description and no image )

but it works very well if i share it without the let’s encrypt certification

Example : [http://www.skinscure.com/](http://www.skinscure.com/)

i don’t know the reason or how can i resolve this problem, so please help me

Regards

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**Author:** ![rachalmers](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rachalmers/32/30321_2.png) [@rachalmers](https://community.letsencrypt.org/u/rachalmers)\
**Post date:** [March 4, 2019, 3:58pm UTC](https://community.letsencrypt.org/t/link-preview-on-whatsapp-does-not-work-with-ssl-https/87768/2 "2019-03-04T15:58:52Z")

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Works fine from here on primary Safari.  
I’m not familiar with Whatsapp.

![22](https://global.discourse-cdn.com/letsencrypt/original/3X/3/f/3f4faecd2c57be658c77126cb779af4ab003b49f.png)

But it seems to work… This is in a message  
 ![04](https://global.discourse-cdn.com/letsencrypt/original/3X/a/0/a072a83d9bf842cd1bf41fa5f0c9d417527a6318.png)  
on Whatsapp as well.

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**Author:** ![rachalmers](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rachalmers/32/30321_2.png) [@rachalmers](https://community.letsencrypt.org/u/rachalmers)\
**Post date:** [March 4, 2019, 4:28pm UTC](https://community.letsencrypt.org/t/link-preview-on-whatsapp-does-not-work-with-ssl-https/87768/3 "2019-03-04T16:28:34Z")

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Also, for what it’s worth, on Safari, it starts out as using the https prefix, but if I look at other tabs on the banner, up to Contact, then go back to Home - it goes back to http.

So you have confused links. Somewhere you are sending it back to http, instead of https. Which will confuse it no end.  
Also worth checking this link. [https://securityheaders.com](https://securityheaders.com) to do a check of your website security. It’s not good at the moment 🙂  
cheers  
Robert

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**Author:** ![JuergenAuer](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/juergenauer/32/26491_2.png) [@JuergenAuer](https://community.letsencrypt.org/u/JuergenAuer)\
**Post date:** [March 4, 2019, 4:42pm UTC](https://community.letsencrypt.org/t/link-preview-on-whatsapp-does-not-work-with-ssl-https/87768/4 "2019-03-04T16:42:37Z")

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Hi @SarahIbrahim

> [@SarahIbrahim](#):
>
> nothing appears ( no title tag, no description and no image )

there is no og:image element in your site. So it's impossible to show an image.

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**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\
**Post date:** [March 6, 2019, 7:08am UTC](https://community.letsencrypt.org/t/link-preview-on-whatsapp-does-not-work-with-ssl-https/87768/5 "2019-03-06T07:08:54Z")

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You might want to review this post:

> <https://stackoverflow.com/questions/19778620/provide-an-image-for-whatsapp-link-sharing>

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**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [April 5, 2019, 7:21am UTC](https://community.letsencrypt.org/t/link-preview-on-whatsapp-does-not-work-with-ssl-https/87768/6 "2019-04-05T07:21:07Z")

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Closed on April 5, 2019, 7:21am UTC

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