Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
I ran this command:
Due to an error with Digital Oceans certificat creation Vía letsencypt we are now not getting certs any more due to rates limit. Can you maybe reset the rate limits.
It produced this output:
My web server is (include version): a load balancer hosted on digital ocean
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is: digital ocean
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):