Letsencrypt stuck on old IP

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: jazebeha.com

I ran this command: /usr/local/directadmin/scripts/letsencrypt.sh request jazebeha.com 4096

It produced this output: Error: http://jazebeha.com/.well-known/acme-challenge/letsencrypt_1577883087 is not reachable. Aborting the script.
dig output for jazebeha.com:
104.152.168.14
Please make sure /.well-known alias is setup in WWW server.

My web server is (include version): openlitespeed 1.6

The operating system my web server runs on is (include version): centos 7

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): directadmin

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

Hi,
I ran this command: /usr/local/directadmin/scripts/letsencrypt.sh request jazebeha.com 4096
it shows

Error: http://jazebeha.com/.well-known/acme-challenge/letsencrypt_1577883087 is not reachable. Aborting the script.
dig output for jazebeha.com:
104.152.168.14
Please make sure /.well-known alias is setup in WWW server.

The IP shows is for old one. I’ve changed my IP. everything is OK on the domain when I check it for IP.
looks like dig, nslookup, ping all of them shows correct IP.

1 Like

Hi @mnblab

checking your domain via https://check-your-website.server-daten.de/?q=jazebeha.com

That’s your ip:

Host T IP-Address is auth. ∑ Queries ∑ Timeout
jazebeha.com A 104.140.100.131 Amsterdam/North Holland/Netherlands (NL) - Eonix Corporation No Hostname found yes 1 0
AAAA yes
www.jazebeha.com A 104.140.100.131 Amsterdam/North Holland/Netherlands (NL) - Eonix Corporation No Hostname found yes 1 0
AAAA yes

Is this your old or your new ip? If it is your old ip, change it.

ns1.presslayers.com is one of your name server you have to use.

1 Like

Thank you for the fast reply.
it’s my new IP.

1 Like

That’s

not an error from Letsencrypt.

Looks like that script does a pre-check and sees the wrong ip.

Ping your own domain name from a shell of that server.

1 Like

I did, I did ping my domain from same server. It has new IP address.
actually the website is running on new IP.

1 Like

I found the issue. I went here and flush my domain cache.
https://developers.google.com/speed/public-dns/cache

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.