Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: aps.east.3cx.us
I ran this command: I did not run a command but the 3CX is automatically trying to renew the SSL Cert but the underlying OS is Windows 7 so it is not working.
It produced this output: The SSL Cert is not renewing because of the Windows 7 and we are getting an error about it trying too many times in a weeks period and now the cert is disabled or removed. I just need to see if that week period can be temporarily extended or the error cleared when we go to swap the server out for a Windows 10 machine her in the next few days or week. That way the 3CX install will complete properly.
My web server is (include version): 3CX V16 SP7
The operating system my web server runs on is (include version): Windows 7 but is going to be replaced with a Windows 10
My hosting provider, if applicable, is: onsite server not hosted in cloud at all
I can login to a root shell on my machine (yes or no, or I don't know): N/A
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): No just 3CX
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you're using Certbot): No client just 3CX