Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: https://alex522.myqnapcloud.com/
I received an email with subject line: Let’s Encrypt certificate expiration notice for domain “alex522.myqnapcloud.com”
In the body of the email, it says my certificate expires on 20 Apr 20 07:20 +0000.
However, when I go into my QNAP NAS, it says the certificate doesn’t expire until 2020.7.9
What’s up? This is a significant difference.
If the NAS thinks the expiration is far in the future, it would have no need to auto-renews this far out.
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):