Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
I ran this command:
It produced this output:
My hosting provider, if applicable, is:
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
on my firewall 80 and 443 are open and the vhost config i checked it the path are same as it was given to me by certbot for key and cert file, and my other site is working on the same server with https
SSLEngine on
SSLCertificateFile /etc/letsencrypt/live/acuitydev.ithands.net-0001/cert.pem
SSLCertificateKeyFile /etc/letsencrypt/live/acuitydev.ithands.net-0001/privkey.pem
Include /etc/letsencrypt/options-ssl-apache.conf
SSLCertificateChainFile /etc/letsencrypt/live/acuitydev.ithands.net-0001/chain.pem