We’re a hosting provider and offer our users subdomains for their sites. We also issue LE certificates for each subdomain combined with user-provided custom domains. We import these certificates into a CDN which can only accept a single certificate per site, which is why we can’t use our root domain wildcard cert.
We submitted a rate limit increase request because we’re running into the 50 domains/week limit for our root domain, but did not receive an acknowledgement. Is there any way to check the status of the request? We’re running into partial outages because of this issue.