# Lets encrypt issue google cloud vm instance **URL:** \ **Category:** Help\ **Created:** [December 9, 2020, 6:28am UTC](https://community.letsencrypt.org/t/lets-encrypt-issue-google-cloud-vm-instance/140115 "2020-12-09T06:28:50Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Stefan8412](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/stefan8412/32/45152_2.png) [@Stefan8412](https://community.letsencrypt.org/u/Stefan8412)\ **Post date:** [December 9, 2020, 6:28am UTC](https://community.letsencrypt.org/t/lets-encrypt-issue-google-cloud-vm-instance/140115/1 "2020-12-09T06:28:50Z")
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [https://crt.sh/?q=example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help. My domain is:krizovany.online I ran this command:i following default script via ssh connection Do you wish to issue a Let's encrypt certificate for this domain? [y/N] y [OK] krizovany.online is accessible. [OK] www.krizovany.online is accessible. It produced this output: Using the webroot path /var/www/html for all unmatched domains. Waiting for verification... Challenge failed for domain www.krizovany.online Challenge failed for domain krizovany.online http-01 challenge for www.krizovany.online http-01 challenge for krizovany.online Cleaning up challenges Some challenges have failed. IMPORTANT NOTES: - The following errors were reported by the server: My web server is (include version): ### Software Operating System Ubuntu (20.04) Software WordPress (5.5) PHP (7.4) OpenLiteSpeed (1.6.15) phpMyAdmin (5.0.2) MariaDB (10.4) Redis (5.0.7) Memcached (1.5.22) CertBot (0.40.0) The operating system my web server runs on is (include version): Ubuntu 20.04 My hosting provider, if applicable, is: google cloud vm instance openlitespeed domain registrar is websupport.sk I can login to a root shell on my machine (yes or no, or I don't know): yes I'm using a control panel to manage my site (no, or provide the name and version of the control panel): The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you're using Certbot): CertBot (0.40.0) cloud dns records ![Snímka obrazovky 2020-12-08 o 9.12.14](https://global.discourse-cdn.com/letsencrypt/original/3X/1/4/14c3722614f48a1bce40a7fb7e6b36a7741d8cbe.png) ---
**Author:** ![Osiris](https://avatars.discourse-cdn.com/v4/letter/o/839c29/32.png) [@Osiris](https://community.letsencrypt.org/u/Osiris)\ **Post date:** [December 9, 2020, 7:04am UTC](https://community.letsencrypt.org/t/lets-encrypt-issue-google-cloud-vm-instance/140115/2 "2020-12-09T07:04:51Z")
Your DNSSEC is broken: [https://dnsviz.net/d/krizovany.online/dnssec/](https://dnsviz.net/d/krizovany.online/dnssec/) While DNSSEC isn't _mandatory_ when requesting a LE cert, when it _does_ exist somewhere, it needs to function properly. ---
**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\ **Post date:** [December 9, 2020, 7:06am UTC](https://community.letsencrypt.org/t/lets-encrypt-issue-google-cloud-vm-instance/140115/3 "2020-12-09T07:06:15Z")
I don't know how it broke, nor how to fix it, but DNS is broken - even Google DNS can't resolve it: ```auto nslookup krizovany.online ns-cloud-c1.googledomains.com Name: krizovany.online Address: 34.82.83.181 nslookup krizovany.online 8.8.8.8 *** dns.google can't find krizovany.online: Server failed ``` ---
**Author:** ![Stefan8412](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/stefan8412/32/45152_2.png) [@Stefan8412](https://community.letsencrypt.org/u/Stefan8412)\ **Post date:** [December 9, 2020, 7:17am UTC](https://community.letsencrypt.org/t/lets-encrypt-issue-google-cloud-vm-instance/140115/4 "2020-12-09T07:17:03Z")
-i think i have requested dnssec key on my domain registrar by mistake...i have deleted it now, so i will see if its help -on server DNSsEC is off ---
**Author:** ![Stefan8412](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/stefan8412/32/45152_2.png) [@Stefan8412](https://community.letsencrypt.org/u/Stefan8412)\ **Post date:** [December 9, 2020, 1:43pm UTC](https://community.letsencrypt.org/t/lets-encrypt-issue-google-cloud-vm-instance/140115/5 "2020-12-09T13:43:47Z")
thanks, now its working, ssl installed successfully, i had to delete cloud dns zone on my vm instance and created a new one, after that i pointed a new ns records to my domain registrar ---
**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\ **Post date:** [January 8, 2021, 1:54pm UTC](https://community.letsencrypt.org/t/lets-encrypt-issue-google-cloud-vm-instance/140115/6 "2021-01-08T13:54:56Z")
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