Let's encrypt doesn't work in ISP mgr

let's encrypt doesn't work in ISP mgr. it keeps giving this error
letsencrypt : Error running task

The operating system my web server runs on is (include version): centos 7

I can login to a root shell on my machine (yes or no, or I don't know): yes

ISP MANAGER

ISPmanager Pro 6.68.1

i have added too many domains but always i have to use free ssl to ssl my domain .
i mean let's encrypt doesn't work so i have to use free ssl

I am not familiar with ISP Manager and you did not provide many answers to the questionnaire. But, have you tried creating a ticket for the "error running task" failure at ISP Manager support (link here)?

The docs for ISP Manager are below. It describes a log file. Does that log describe the error in more detail?

Please provide a domain name so we can see what kind of certs you have now (if any).

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