My domain is: api.vectorams.co.nz
CN is: transfer.vector.co.nz
I ran this command: https://letsdebug.net/api.vectorams.co.nz/278547
It produced this output: All OK!
No issues were found with api.vectorams.co.nz. If you are having problems with creating an SSL certificate, please visit the Let’s Encrypt Community forums and post a question there.
I am from Akamai technical support team and hosting provider for the certificate.
I found an article in my DB, which states below:
Let’s Encrypt block a number of particularly high-profile domains from getting certificates from Let’s Encrypt by default. In order to remove the block, they need all of the following:
- An entity representative must email email@example.com requesting the change, from an email address with the domain in question.
- The domain owner must have an accredited attorney submit a letter requesting addition or removal from the blocklist. Letter must include: Attorney Name, Firm Name, Firm Phone Number and Email Address, Firm Physical Address, Name of organization being represented, a request that specific domains be added or removed from our blocklist, date of request
Let’s Encrypt are only able to entirely remove blocked domains. We cannot whitelist subdomains of a blocked domain.
If the customer would like to protect domains after a block is removed Let’s Encrypt can recommend adding CAA records.
–> This customer does have other domains ending with “vectorams.co.nz” not sure if this solution is the right/valid solution and customer needs to follow this or not.
Please help us with the next possible steps and assist us in verifying if the issue seem related to above mentioned kb