JWS Verification error in staging server

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1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: jh-02-02-26c.v2281.crts.shared.qa.akamai.com

I ran this command:
Create a new acme order with the account:
https://acme-staging-v02.api.letsencrypt.org/acme/acct/147512864
(Sorry I don't have the full request, will share later when I do)

It produced this output:
{'type': 'urn:ietf:params:acme:error:malformed', 'detail': 'Unable to validate JWS :: JWS verification error'}

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):
Yes

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

2

That looks like a bug in your ACME client. What exactly are you trying to run? Are you building your own ACME client? That's what the last couple questions there that you left blank are trying to ask about: What version of what software are you running that isn't working?

5 Likes
3

This was an issue with the ACME client. Not sure exactly what was wrong but it was resolved after we created a new account.