Issues with primary domain at Namecheap

My domain is: matthannan.net & nycnyne.net

I ran this command: ```
acme.sh --issue -d nycnyne.net -d www.nycnyne.net -w /home/swephc/public_html/nycnyne.net

It produced this output: Success

I ran this command: ```
acme.sh --issue -d matthannan.net -d www.matthannan.net -w /home/swephc/public_html

It produced this output: matthannan.net:Verify error:Invalid response from https://matthannan.net/.well-known/acme-challenge/76GEoFuYsQpuG1KJK7uqsbgwM6a5KNuUndI6aL9_LPI [199.188.205.19]:

My web server is (include version): I think Namecheap is Apache, but without root/sudo access

The operating system my web server runs on is (include version): Red Hat 4.4.7-23

My hosting provider, if applicable, is: Namecheap

I can login to a root shell on my machine (yes or no, or I don’t know): no root, but ssh access

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): acme.sh v2.8.3

I am fairly certain this is user-error.
The secondary domain, which has its own folder, works perfectly fine. The primary domain, which lives at the root of public_html, is bombing out.
I am looking for any suggestions on how to either move forward with what I’ve got or remove the existing keys and start again.

Thanks,
Matt

1 Like

Hi @matthannan1

checking your domains with my browser -> different content.

So:

I don't think that both domains have the same document root.

So find the root of your main domain. Add there a file (file name 1234), then try to load that file via

http://matthannan.net/1234
1 Like

Thank you for coming to my aid.

[swephc@server259 www] touch 1234 [swephc@server259 www] acme.sh --issue -d matthannan.net -d www.matthannan.net -w /home/swephc/public_html
[Sun Aug 18 12:40:20 EDT 2019] Multi domain=‘DNS:matthannan.net,DNS:www.matthannan.net’
[Sun Aug 18 12:40:20 EDT 2019] Getting domain auth token for each domain
[Sun Aug 18 12:40:22 EDT 2019] Getting webroot for domain=‘matthannan.net
[Sun Aug 18 12:40:22 EDT 2019] Getting webroot for domain=‘www.matthannan.net
[Sun Aug 18 12:40:22 EDT 2019] Verifying: matthannan.net
[Sun Aug 18 12:40:25 EDT 2019] matthannan.net:Verify error:Invalid response from https://matthannan.net/.well-known/acme-challenge/fD6-7QMOZmbHqYHb9flSn0D2pdiT-mkMqbdSoLMYAd8 [199.188.205.19]:
[Sun Aug 18 12:40:25 EDT 2019] Please check log file for more details: /home/swephc/.acme.sh/acme.sh.log
[swephc@server259 www]$

Also:
[swephc@server259 public_html] ls -l total 752 -rw-rw-r-- 1 swephc swephc 0 Aug 18 12:39 1234 ... -rw-rw-r-- 1 swephc swephc 638 Nov 24 2017 index.html <--- matthannan.net ... drwxr-x--- 28 swephc nobody 4096 Aug 18 09:05 nycnyne.net ... [swephc@server259 public_html]

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