Issues with domain DNS record and http

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command: Requested Certification via Certify.

It produced this output: Validation of the required challenges did not complete successfully. dns :: DNS problem: NXDOMAIN looking up A for

My web server is (include version): IIS

The operating system my web server runs on is (include version): Win Server 2012 R2

My hosting provider, if applicable, is: Government Domain

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know.

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): Certify the Web


I have been trying to configure https access for my Moodle site on our office’s domain. We have configured net translation of the VM server that hosts the webpage but I continue to get NXDOMAIN errors when trying to access the site externally. Site works internally via http. We recreated this server on a VM from a physical one and I copied all the setting over exactly as they were, but it is not working stating in Certify that the DNS A record is not there and in browser a DNS_PUBLIC_FINISHED_NXDOMAIN error site cannot be found. Any help would be appreciated in regards to getting the site certified for https.

Thank you,

Hi @CStultz

this isn't a public, worldwide visible and unique domain name ( ):

Host T IP-Address is auth. ∑ Queries ∑ Timeout Name Error yes 1 0 Name Error yes 1 0

So you can't create a certificate with that domain name.

Your nameservers:

Domain	Nameserver	NS-IP


So need an entry yourdomain -> your-IP-address

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