# Ip/domain got blocked accidently, help needed

**URL:** <https://community.letsencrypt.org/t/ip-domain-got-blocked-accidently-help-needed/111741>\
**Category:** Help\
**Created:** [January 28, 2020, 8:27pm UTC](https://community.letsencrypt.org/t/ip-domain-got-blocked-accidently-help-needed/111741 "2020-01-28T20:27:56Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![JimPas](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/jimpas/32/33270_2.png) [@JimPas](https://community.letsencrypt.org/u/JimPas)\
**Post date:** [January 28, 2020, 8:39pm UTC](https://community.letsencrypt.org/t/ip-domain-got-blocked-accidently-help-needed/111741/2 "2020-01-28T20:39:21Z")

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> [@tinempah](#):
>
> Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [crt.sh | example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

Without the requested information, it's awfully hard to give help. If you had 5 _failed_ attempts, that limit passes in 1 hour. But if you did created 5 _valid_ certificates, then that limit takes a week to pass. Check to see if you have any valid certificates. If so, you should be able to use one of these. But without providing any information, it's like asking someone to fix what's in a box without opening the box. 😉

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_[View the full topic](https://community.letsencrypt.org/t/ip-domain-got-blocked-accidently-help-needed/111741)._