# I think my server IP is blocked **URL:** \ **Category:** Help\ **Created:** [July 7, 2023, 1:45pm UTC](https://community.letsencrypt.org/t/i-think-my-server-ip-is-blocked/201419 "2023-07-07T13:45:56Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![rconroy](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rconroy/32/71824_2.png) [@rconroy](https://community.letsencrypt.org/u/rconroy)\ **Post date:** [July 7, 2023, 1:45pm UTC](https://community.letsencrypt.org/t/i-think-my-server-ip-is-blocked/201419/1 "2023-07-07T13:45:56Z")
I run a basic Bash shell that i use to help with my hosting support role. I set up Certbot for generating SSL certs, but it is no longer connecting to [acme-v02.api.letsencrypt.org](http://acme-v02.api.letsencrypt.org) curl: (7) Failed to connect to [acme-v02.api.letsencrypt.org](http://acme-v02.api.letsencrypt.org) port 443: Connection timed out my server ip is 66.84.14.220, has it been blocked? And if so, can i get the reason so I can investigate ---
**Author:** ![Osiris](https://avatars.discourse-cdn.com/v4/letter/o/839c29/32.png) [@Osiris](https://community.letsencrypt.org/u/Osiris)\ **Post date:** [July 7, 2023, 1:56pm UTC](https://community.letsencrypt.org/t/i-think-my-server-ip-is-blocked/201419/2 "2023-07-07T13:56:51Z")
A connection timeout does not sound like any block from Let's Encrypt. I'm not sure _what_ the error message would be if your IP address was blocked, but I'm preeeetty sure it's not a timeout. It helps debugging while Certbot is paused with the challenge(s) in place. ---
**Author:** ![MikeMcQ](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/mikemcq/32/52772_2.png) [@MikeMcQ](https://community.letsencrypt.org/u/MikeMcQ)\ **Post date:** [July 7, 2023, 2:09pm UTC](https://community.letsencrypt.org/t/i-think-my-server-ip-is-blocked/201419/3 "2023-07-07T14:09:46Z")
Can you connect to anything? Try ```plaintext curl -I https://google.com ``` ---
**Author:** ![rconroy](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rconroy/32/71824_2.png) [@rconroy](https://community.letsencrypt.org/u/rconroy)\ **Post date:** [July 7, 2023, 4:16pm UTC](https://community.letsencrypt.org/t/i-think-my-server-ip-is-blocked/201419/4 "2023-07-07T16:16:04Z")
no issues connecting to any other hosts unable to ping host traceroute ends at cloudflare owned IP 172.69.206.2 ---
**Author:** ![Osiris](https://avatars.discourse-cdn.com/v4/letter/o/839c29/32.png) [@Osiris](https://community.letsencrypt.org/u/Osiris)\ **Post date:** [July 7, 2023, 4:45pm UTC](https://community.letsencrypt.org/t/i-think-my-server-ip-is-blocked/201419/5 "2023-07-07T16:45:47Z")
For a traceroute to succeed you'd need to use e.g. the command: ``` sudo traceroute -T -p 443 acme-v02.api.letsencrypt.org ``` Otherwise it'll indeed end at the hop just before the destination. When I do a regular traceroute without any options, the last hop seen is hop nr 5. But with the above command, the traceroute doesn't show anything for hops 1 through 5, but hop 6 is suddenly the final destination and succeeds. ---
**Author:** ![rconroy](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rconroy/32/71824_2.png) [@rconroy](https://community.letsencrypt.org/u/rconroy)\ **Post date:** [July 7, 2023, 6:41pm UTC](https://community.letsencrypt.org/t/i-think-my-server-ip-is-blocked/201419/6 "2023-07-07T18:41:39Z")
it ends in at the same IP 1 [s6.n8.n84.n66.static.myhostcenter.net](http://s6.n8.n84.n66.static.myhostcenter.net) (66.84.8.6) 0.097 ms 0.120 ms 0.047 ms 2 [23-95-129-9-host.colocrossing.com](http://23-95-129-9-host.colocrossing.com) (23.95.129.9) 0.917 ms 0.824 ms 0.917 ms 3 [192-210-220-217-host.colocrossing.com](http://192-210-220-217-host.colocrossing.com) (192.210.220.217) 0.919 ms 0.859 ms 1.032 ms 4 \* 10.8.7.53 (10.8.7.53) 0.495 ms \* 5 10.8.32.57 (10.8.32.57) 13.303 ms 10.8.5.217 (10.8.5.217) 0.546 ms 10.8.13.233 (10.8.13.233) 0.621 ms 6 \* \* \* 7 [be2617.rcr21.yhm01.atlas.cogentco.com](http://be2617.rcr21.yhm01.atlas.cogentco.com) (154.54.0.89) 2.052 ms 2.063 ms 1.986 ms 8 [be2621.ccr31.yyz02.atlas.cogentco.com](http://be2621.ccr31.yyz02.atlas.cogentco.com) (154.54.40.77) 3.200 ms 3.365 ms 3.323 ms 9 38.88.240.186 (38.88.240.186) 14.303 ms 14.126 ms 13.981 ms 10 108.162.239.2 (108.162.239.2) 14.021 ms 13.919 ms 172.69.206.2 (172.69.206.2) 16.469 ms 11 \* \* \* 12 \* \* \* 13 \* \* \* 14 \* \* \* 15 \* \* \* 16 \* \* \* 17 \* \* \* 18 \* \* \* 19 \* \* \* 20 \* \* \* 21 \* \* \* 22 \* \* \* 23 \* \* \* 24 \* \* \* 25 \* \* \* 26 \* \* \* 27 \* \* \* 28 \* \* \* 29 \* \* \* 30 \* \* \* ---
**Author:** ![rconroy](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rconroy/32/71824_2.png) [@rconroy](https://community.letsencrypt.org/u/rconroy)\ **Post date:** [July 7, 2023, 7:07pm UTC](https://community.letsencrypt.org/t/i-think-my-server-ip-is-blocked/201419/7 "2023-07-07T19:07:25Z")
this is the command that i use: sudo certbot --manual --preferred-challenges dns certonly -d \*.$domain -d $domain same command works on a local machine. ---
**Author:** ![jvanasco](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/jvanasco/32/55900_2.png) [@jvanasco](https://community.letsencrypt.org/u/jvanasco)\ **Post date:** [July 7, 2023, 7:15pm UTC](https://community.letsencrypt.org/t/i-think-my-server-ip-is-blocked/201419/8 "2023-07-07T19:15:42Z")
Can you get a response from curl? ``` curl https://acme-v02.api.letsencrypt.org/directory ``` ---
**Author:** ![rconroy](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rconroy/32/71824_2.png) [@rconroy](https://community.letsencrypt.org/u/rconroy)\ **Post date:** [July 10, 2023, 2:50pm UTC](https://community.letsencrypt.org/t/i-think-my-server-ip-is-blocked/201419/9 "2023-07-10T14:50:27Z")
curl: (7) Failed to connect to [acme-v02.api.letsencrypt.org](http://acme-v02.api.letsencrypt.org) port 443: Connection timed out ---
**Author:** ![rg305](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rg305/32/91314_2.png) [@rg305](https://community.letsencrypt.org/u/rg305)\ **Post date:** [July 10, 2023, 4:35pm UTC](https://community.letsencrypt.org/t/i-think-my-server-ip-is-blocked/201419/10 "2023-07-10T16:35:52Z")
> [@rconroy](#): > > my server ip is 66.84.14.220 Please confirm with: `curl ifconfig.io` ---
**Author:** ![rconroy](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rconroy/32/71824_2.png) [@rconroy](https://community.letsencrypt.org/u/rconroy)\ **Post date:** [July 10, 2023, 6:29pm UTC](https://community.letsencrypt.org/t/i-think-my-server-ip-is-blocked/201419/11 "2023-07-10T18:29:55Z")
[rconroy]:~ curl [ifconfig.io](http://ifconfig.io) 66.84.14.220 ---
**Author:** ![mcpherrinm](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/mcpherrinm/32/59604_2.png) [@mcpherrinm](https://community.letsencrypt.org/u/mcpherrinm)\ **Post date:** [July 10, 2023, 6:55pm UTC](https://community.letsencrypt.org/t/i-think-my-server-ip-is-blocked/201419/12 "2023-07-10T18:55:21Z")
66.84.14.220 is not blocked. ---
**Author:** ![rconroy](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/rconroy/32/71824_2.png) [@rconroy](https://community.letsencrypt.org/u/rconroy)\ **Post date:** [July 10, 2023, 6:59pm UTC](https://community.letsencrypt.org/t/i-think-my-server-ip-is-blocked/201419/13 "2023-07-10T18:59:38Z")
Okay, thanks for checking Back to the drawing board 🙃 ---
**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\ **Post date:** [August 9, 2023, 7:00pm UTC](https://community.letsencrypt.org/t/i-think-my-server-ip-is-blocked/201419/14 "2023-08-09T19:00:06Z")
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