Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
I am trying to launch a site on Duda and was told we have reached the limit to generate an SSL certificate and I may need to wait 7 days. I want to see if we can please have this lifted sooner. I was told it wasnt generating because of a AAAA record that needed to be deleted. Hostinger deleted it for me and now I need to generate the SSL, can you please help me? Duda gave me your contact info and said I had to ask here. Thank you!
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
There is no rate limit that would require you to wait seven days. At most, you would have hit the "five duplicate certificates" limit, which would allow you to issue a new cert 34 hours from the time of the last one.
How kind of them. We had no idea their service existed or how it works.
We have no idea what's going on, but you have at least 4 recently issued certificates: crt.sh | lambertsautorepair1999.com (you should figure out what happened to those)
Well, that's 4 certs that have not yet expired but crt.sh does not show any issued in the past week.
Using a different system (Censys) I only see one cert issued in the past week. So, I don't see any reason that a rate limit is involved.
@LFlores Can you give more specifics because it sounds like someone has given you bad info
Based on the IP records in your DNS it looks like you are using some sort of service. Not sure if a hosting service or just a DNS Redirect service. That is the thing preventing you from getting certs as shown by the Let's Debug test in the prior post.