# I need help on my SSL certificate

**URL:** <https://community.letsencrypt.org/t/i-need-help-on-my-ssl-certificate/97297>\
**Category:** Help\
**Created:** [July 6, 2019, 5:33pm UTC](https://community.letsencrypt.org/t/i-need-help-on-my-ssl-certificate/97297 "2019-07-06T17:33:28Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Bryans](https://avatars.discourse-cdn.com/v4/letter/b/bb73d2/32.png) [@Bryans](https://community.letsencrypt.org/u/Bryans)\
**Post date:** [July 6, 2019, 5:33pm UTC](https://community.letsencrypt.org/t/i-need-help-on-my-ssl-certificate/97297/1 "2019-07-06T17:33:28Z")

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [https://crt.sh/?q=example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: [ambitious-mind.com](http://ambitious-mind.com)

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is: netlify

I can login to a root shell on my machine (yes or no, or I don’t know):no

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you’re using Certbot):

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**Author:** ![JuergenAuer](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/juergenauer/32/26491_2.png) [@JuergenAuer](https://community.letsencrypt.org/u/JuergenAuer)\
**Post date:** [July 6, 2019, 5:52pm UTC](https://community.letsencrypt.org/t/i-need-help-on-my-ssl-certificate/97297/2 "2019-07-06T17:52:11Z")

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Hi @Bryans

> [@Bryans](#):
>
> My domain is: [ambitious-mind.com](http://ambitious-mind.com)

your website uses a wildcard certificate ( [https://check-your-website.server-daten.de/?q=ambitious-mind.com](https://check-your-website.server-daten.de/?q=ambitious-mind.com) ):

```nohighlight
	CN=*.ambitious-mind.com
	05.05.2019
	03.08.2019
expires in 28 days	
*.ambitious-mind.com, ambitious-mind.com - 2 entries

```

So you have to use dns-01 validation.

How did you create that certificate? With the `--manual` option? If yes, do that again.

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<div class="post-metadata">

**Author:** ![Bryans](https://avatars.discourse-cdn.com/v4/letter/b/bb73d2/32.png) [@Bryans](https://community.letsencrypt.org/u/Bryans)\
**Post date:** [July 6, 2019, 6:47pm UTC](https://community.letsencrypt.org/t/i-need-help-on-my-ssl-certificate/97297/3 "2019-07-06T18:47:02Z")

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Hello, I really don’t know how to do this. Please can u assist me?

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**Author:** ![mnordhoff](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/mnordhoff/32/22583_2.png) [@mnordhoff](https://community.letsencrypt.org/u/mnordhoff)\
**Post date:** [July 6, 2019, 6:49pm UTC](https://community.letsencrypt.org/t/i-need-help-on-my-ssl-certificate/97297/4 "2019-07-06T18:49:37Z")

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What do you need help with?

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<div class="post-metadata">

**Author:** ![Bryans](https://avatars.discourse-cdn.com/v4/letter/b/bb73d2/32.png) [@Bryans](https://community.letsencrypt.org/u/Bryans)\
**Post date:** [July 8, 2019, 2:47am UTC](https://community.letsencrypt.org/t/i-need-help-on-my-ssl-certificate/97297/5 "2019-07-08T02:47:42Z")

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The problem has been resolved thanks.

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**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [August 7, 2019, 2:47am UTC](https://community.letsencrypt.org/t/i-need-help-on-my-ssl-certificate/97297/6 "2019-08-07T02:47:45Z")

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