# I hit rate limits ...When can I try again? **URL:** \ **Category:** Help\ **Created:** [March 28, 2020, 9:50am UTC](https://community.letsencrypt.org/t/i-hit-rate-limits-when-can-i-try-again/117626 "2020-03-28T09:50:59Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![polmourgos](https://avatars.discourse-cdn.com/v4/letter/p/da6949/32.png) [@polmourgos](https://community.letsencrypt.org/u/polmourgos)\ **Post date:** [March 28, 2020, 9:50am UTC](https://community.letsencrypt.org/t/i-hit-rate-limits-when-can-i-try-again/117626/1 "2020-03-28T09:50:59Z")
Hi After a reinstall my cloud nextcloud home server I am in a situation that I got limits rate msg. When Can I try again? This is the msg I got An unexpected error occurred: There were too many requests of a given type :: Error creating new order :: too many certificates already issued for exact set of domains: [polmourgos.dyndns.org](http://polmourgos.dyndns.org): see [https://letsencrypt.org/docs/rate-limits/](https://letsencrypt.org/docs/rate-limits/) Thank you. ---
**Author:** ![9peppe](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/9peppe/32/31596_2.png) [@9peppe](https://community.letsencrypt.org/u/9peppe)\ **Post date:** [March 28, 2020, 9:58am UTC](https://community.letsencrypt.org/t/i-hit-rate-limits-when-can-i-try-again/117626/2 "2020-03-28T09:58:59Z")
> [@polmourgos](#): > > see [Rate Limits - Let's Encrypt](https://letsencrypt.org/docs/rate-limits/) This page will tell you. > [@polmourgos](#): > > too many certificates already issued for exact set of domains this is the " **Duplicate Certificate** limit of 5 per week." You should try to use one of the certificates you have generated already. ---
**Author:** ![polmourgos](https://avatars.discourse-cdn.com/v4/letter/p/da6949/32.png) [@polmourgos](https://community.letsencrypt.org/u/polmourgos)\ **Post date:** [March 28, 2020, 10:11am UTC](https://community.letsencrypt.org/t/i-hit-rate-limits-when-can-i-try-again/117626/3 "2020-03-28T10:11:08Z")
> [@9peppe](#): > > certificates you have generated already Thank you for the replay.Is there a "how to" so I can read it and do it as I dont know how to do it? Thanks again. ---
**Author:** ![stevenzhu](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/stevenzhu/32/18864_2.png) [@stevenzhu](https://community.letsencrypt.org/u/stevenzhu)\ **Post date:** [March 28, 2020, 10:19am UTC](https://community.letsencrypt.org/t/i-hit-rate-limits-when-can-i-try-again/117626/4 "2020-03-28T10:19:11Z")
When you reinstalled the server, did you wiped the whole disk (generally it should, just confirming) Try to run `sudo certbot certificates`(if you are using certbot) to list certificates you have. If there’s no certificate available, then you’ll need to issue a certificate that contains another hostname to bypass that limit (of course you can also wait out the rate limit, but that’s … purely waiting) For future reference, before you reinstall the server, you can backup the whole `/etc/letsencrypt\` folder (assuming you are using certbot) so you still have those certificates handy even if you hit a limit like this. Thank you ---
**Author:** ![9peppe](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/9peppe/32/31596_2.png) [@9peppe](https://community.letsencrypt.org/u/9peppe)\ **Post date:** [March 28, 2020, 10:20am UTC](https://community.letsencrypt.org/t/i-hit-rate-limits-when-can-i-try-again/117626/5 "2020-03-28T10:20:15Z")
@polmourgos, please fill out this questionnaire: > Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [crt.sh | example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help. > > My domain is: > > I ran this command: > > It produced this output: > > My web server is (include version): > > The operating system my web server runs on is (include version): > > My hosting provider, if applicable, is: > > I can login to a root shell on my machine (yes or no, or I don’t know): > > I’m using a control panel to manage my site (no, or provide the name and version of the control panel): > > The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you’re using Certbot): ---
**Author:** ![polmourgos](https://avatars.discourse-cdn.com/v4/letter/p/da6949/32.png) [@polmourgos](https://community.letsencrypt.org/u/polmourgos)\ **Post date:** [March 28, 2020, 10:48am UTC](https://community.letsencrypt.org/t/i-hit-rate-limits-when-can-i-try-again/117626/6 "2020-03-28T10:48:08Z")
Thank you for the replay. Yes i wiped my disk so I had not taken any backup. Nexttime I will keep the letsencypt directory Didn’t know. Now I know.Is there any method to see when my expulsion will end? Soon or later will be any way. ---
**Author:** ![9peppe](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/9peppe/32/31596_2.png) [@9peppe](https://community.letsencrypt.org/u/9peppe)\ **Post date:** [March 28, 2020, 10:58am UTC](https://community.letsencrypt.org/t/i-hit-rate-limits-when-can-i-try-again/117626/7 "2020-03-28T10:58:52Z")
From [Rate Limits - Let's Encrypt](https://letsencrypt.org/docs/rate-limits/) > If you’ve hit a rate limit, we don’t have a way to temporarily reset it. You’ll need to wait until the rate limit expires after a week. We use a sliding window, so if you issued 25 certificates on Monday and 25 more certificates on Friday, you’ll be able to issue again starting Monday. You can get a list of certificates issued for your registered domain by [searching on crt.sh](https://crt.sh), which uses the public [Certificate Transparency](https://www.certificate-transparency.org) logs. ---
**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\ **Post date:** [April 27, 2020, 10:59am UTC](https://community.letsencrypt.org/t/i-hit-rate-limits-when-can-i-try-again/117626/8 "2020-04-27T10:59:01Z")
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