I have a problem renewing the SSL of my site

My domain is: watersongresortorlando.com

I ran this command: sudo /opt/bitnami/bncert-tool

It produced this output: The public IP address for this machine could not be detected. A public IP address will b
e required for Let's Encrypt to verify that your domains point to this machine. Do you w
ant to proceed anyways? [y/N]: y

Warning: The domain 'watersongresortorlando.com' resolves to a different IP
address than the one detected for this machine, which is ''. Please fix its DNS
entries or remove it. For more info see:
Configure a custom domain
Press [Enter] to continue:


Please provide a valid space-separated list of domains for which you wish to
configure your web server.

Domain list [watersongresortorlando.com www.watersongresortorlando.com]:

My web server is (include version): AWS Wordpress

The operating system my web server runs on is (include version): AWS Wordpress

My hosting provider, if applicable, is: AWS Wordpress

Hi and welcome to the Let's Encrypt Community!

In the currently provided output I can only see a warning which should not be fatal to the renewal attempt and it clearly let you continue. Does your renewal attempt perhaps contain more output, including an error?


Hi @Osiris Thank you very much for answering

If only that error appears and I really don't know what to do... I attach ss

It's the same output as provided before, with just a warning.

The application is asking you to provide the domains you want a certificate for with the defaults which will be entered when you simply hit enter between brackets ("[" and "]").


when entering the domain it keeps throwing the error and entering a loop

Well, that's weird.. A warning should not result in such behaviour.

Maybe there's a Bitnami support site where you can ask this? I have no idea how to debug this further..


OK thank you very much! :grinning:


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