I get certificate for dokement.com - but www.dokement.com gets an error

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:dokement.com but can't get www.dokement.com

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

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The DNS A records for those two domain names have different IP addresses. That is allowed but is that what you intend? Usually people have both those names pointing to the same server.

If that isn't the problem please answer more of the questions you were shown. You haven't given us much to work with

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