Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:n9god.com
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):debian
My hosting provider, if applicable, is:hypermart.com
I can login to a root shell on my machine (yes or no, or I don't know):I don't know
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
Without knowing if you're either capable of logging in as root to your host or you're using a control panel to manage your site, it's very hard to guide you further I'm afraid. Therefore, the only thing I can do I guess is point you to the "getting started" guide of the Let's Encrypt site:
Also, your site seems to have a perfectly fine Let's Encrypt set up at https://n9god.com/. The only thing that's missing is a HTTP to HTTPS redirect.
Thanks Osiris for your time and attention. As you probably can guess, I'm no keyboard warrior. The problem I first encountered was being locked out of the hosting site - WIN10 and Microsoft Defender felt THEIR certificate was mismatched - and the "English-as-a 5th-language" support staff could do no more than follow a script, endlessly having me try various browsers [ they just could't get it in their heads that it was the OS not the browser ] had me to the point of exhaustion LOL. Then I discovered despite being unable to access my dashboard, I could still do ftp transfers to update the site, I just could access mail, stats, etc.
Finally, domains.com staff tried to upsell my a certificate, inplying the existing one was the problem. Uhuh, not mine. Anyway, long story short, I suspected everything was okay and I'm overjoyed to have you confirm it.
As far as I know, I have never "created" a certificate. Since the start, I have used Microsoft Web 4 for page creation and ftp support. I "think" at the start, everything else was handled by hypermart.com. To be honest, the poblems came up when my hosting renewal went over due and they suspended access.