Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
It produced this output: No way to renew expired certificates
My hosting provider, if applicable, is: Kimsufi
My web server is (include version): kimsufi
The operating system my web server runs on is (include version): Datacentre
GRA1 - Rack: G115B19 - Server ID: 557286
OS
Debian 9 (Stretch) (64bits)
Boot
Boot from hard drive (no netboot)
Nom commercial
Serveur KS-4C - i5-2300 - 16GB - 1x2To
I can login to a root shell on my machine (yes or no, or I don't know): I don't know
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
crt.sh is a log of certificates; it doesn't create anything, nor is it a command. Whatever you did to create the certificate in the first place (about which you've given us no information at all), do it again.
Nothing by let'encrypt.
I subscribed a free certificate by OVH.
I added to DNS zones, names of domain with the new IP address I received from OVH, but it has no effect or nearly no effect.
Some functionnalities are still missing, namely the display of HTML labels which enables to get in touch with products catalogues.
I think finally that the best way is to create new certificates identical in terms of functionnalities by let'encrypt but how to proceed ?
Once certificates obtained, do we send them to kimsufi ?
Thank you for your help