# Help with WP Encrypt plugin on Wordpress **URL:** \ **Category:** Help\ **Created:** [January 18, 2019, 9:18am UTC](https://community.letsencrypt.org/t/help-with-wp-encrypt-plugin-on-wordpress/82907 "2019-01-18T09:18:41Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Receptie](https://avatars.discourse-cdn.com/v4/letter/r/5f8ce5/32.png) [@Receptie](https://community.letsencrypt.org/u/Receptie)\ **Post date:** [January 18, 2019, 9:18am UTC](https://community.letsencrypt.org/t/help-with-wp-encrypt-plugin-on-wordpress/82907/1 "2019-01-18T09:18:41Z")
My domain is: www.bastiaensgroup.nl And I am trying to get the WP Encrypt plugin to work. I filled in the account settings and clicked on the ‘register account’ button to get an account on Let’s Encrypt. The help feature tells me that a new button should appear, namely the ‘generate SSL’ button. However, it didn’t. No matter how many times I push the ‘register account’ button. I can’t seem to find a solution anywhere. Can someone help me? ---
**Author:** ![JuergenAuer](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/juergenauer/32/26491_2.png) [@JuergenAuer](https://community.letsencrypt.org/u/JuergenAuer)\ **Post date:** [January 18, 2019, 9:59am UTC](https://community.letsencrypt.org/t/help-with-wp-encrypt-plugin-on-wordpress/82907/2 "2019-01-18T09:59:15Z")
Hi @Receptie > [@Receptie](#): > > www.bastiaensgroup.nl you have an ipv4 and an ipv6 - address ( [https://check-your-website.server-daten.de/?q=bastiaensgroup.nl](https://check-your-website.server-daten.de/?q=bastiaensgroup.nl) ): | Host | T | IP-Address | is auth. | ∑ Queries | ∑ Timeout | | --- | --- | --- | --- | --- | --- | | bastiaensgroup.nl | A | 81.169.145.105 | yes | 2 | 0 | | | AAAA | 2A01:0238:020A:0202:1105:0000:0000:0000 | yes | | | | www.bastiaensgroup.nl | C | bastiaensgroup.nl | yes | 1 | 0 | | | A | 81.169.145.105 | yes | | | May be a problem because ipv6 isn't configured correct. And checking /.well-known/acme-challenge there is a critical answer: | Domainname | Http-Status | redirect | Sec. | G | | --- | --- | --- | --- | --- | | • [http://www.bastiaensgroup.nl/](http://www.bastiaensgroup.nl/) | | | | | | 81.169.145.105 | 301 | [http://bastiaensgroup.nl/](http://bastiaensgroup.nl/) | 0.310 | D | | | | | | | | • [http://bastiaensgroup.nl/](http://bastiaensgroup.nl/) | | | | | | 81.169.145.105 | 200 | | 0.973 | H | | | | | | | | • [https://bastiaensgroup.nl/](https://bastiaensgroup.nl/) | | | | | | 81.169.145.105 | -10 | | 0.040 | P | | SecureChannelFailure - The request was aborted: Could not create SSL/TLS secure channel. | | | | | | | | | | | | • [https://www.bastiaensgroup.nl/](https://www.bastiaensgroup.nl/) | | | | | | 81.169.145.105 | -10 | | 0.040 | P | | SecureChannelFailure - The request was aborted: Could not create SSL/TLS secure channel. | | | | | | | | | | | | • [http://www.bastiaensgroup.nl/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de](http://www.bastiaensgroup.nl/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de) | | | | | | 81.169.145.105 | 301 | [http://bastiaensgroup.nl/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de](http://bastiaensgroup.nl/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de) | 0.276 | D | | | | | | | | • [http://bastiaensgroup.nl/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de](http://bastiaensgroup.nl/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de) | | | | | | 81.169.145.105 | -8 | | 0.380 | W | | ConnectionClosed - The request was aborted: The connection was closed unexpectedly. | | | | | The "ConnectionClosed" is bad. Looks like the WP plugin doesn't understand your configuration. ---
**Author:** ![Receptie](https://avatars.discourse-cdn.com/v4/letter/r/5f8ce5/32.png) [@Receptie](https://community.letsencrypt.org/u/Receptie)\ **Post date:** [January 18, 2019, 10:19am UTC](https://community.letsencrypt.org/t/help-with-wp-encrypt-plugin-on-wordpress/82907/3 "2019-01-18T10:19:12Z")
Okay…Any idea how I can solve it? ---
**Author:** ![JuergenAuer](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/juergenauer/32/26491_2.png) [@JuergenAuer](https://community.letsencrypt.org/u/JuergenAuer)\ **Post date:** [January 18, 2019, 10:31am UTC](https://community.letsencrypt.org/t/help-with-wp-encrypt-plugin-on-wordpress/82907/4 "2019-01-18T10:31:59Z")
> [@Receptie](#): > > Any idea how I can solve it? Such tools are "closed worlds", so it's nearly impossible. Check if it works if you remove temporarily your ipv6 address. It's possible that the blocked /.well-known/acme-challenge is from this tool - \> no problem. Not from this tool -\> big problem. ---
**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\ **Post date:** [February 17, 2019, 10:32am UTC](https://community.letsencrypt.org/t/help-with-wp-encrypt-plugin-on-wordpress/82907/5 "2019-02-17T10:32:11Z")
Closed on February 17, 2019, 10:32am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.