Help>>>. can not use ssl

My domain
can not ssl
please help

Answer these, please:

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. |, so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):


Your DNS points to AWS Elastic Load Balancer. You can get certs for it thru AWS Cert Manager (ACM). You could check with AWS Docs like this one:


@angelcheng Looking at this again I see you may be using multiscreensite hosting services. If that's the case you could try looking at their docs at this link.

If none of my suggestions are helpful please complete the form shown by the help topic and also by 9peppe.


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