# Hello Please am trying get ssh certificate for my website but this is the Error message I keep seeing please assist me

**URL:** <https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267>\
**Category:** Help\
**Created:** [August 5, 2020, 12:52pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267 "2020-08-05T12:52:16Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Emmanuelfiadufe](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@Emmanuelfiadufe](https://community.letsencrypt.org/u/Emmanuelfiadufe)\
**Post date:** [August 5, 2020, 12:52pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/1 "2020-08-05T12:52:16Z")

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. [https://crt.sh/?q=example.com](https://crt.sh/?q=example.com)), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:www.mygraceexpress.com

I ran this command:sudo certbot --apache

It produced this output:Action ‘graceful’ failed.  
The Apache error log may have more information.  
(98)Address already in use: AH00072: make\_sock: could not bind to address [::]:80  
(98)Address already in use: AH00072: make\_sock: could not bind to address 0.0.0.0:80  
no listening sockets available, shutting down  
AH00015: Unable to open logs  
During handling of the above exception, another exception occurred:  
Traceback (most recent call last):  
File “/usr/lib/python3/dist-packages/certbot/error\_handler.py”, line 108, in \_call\_registered  
self.funcs-1  
File “/usr/lib/python3/dist-packages/certbot/auth\_handler.py”, line 323, in \_cleanup\_challenges  
self.auth.cleanup(achalls)  
File “/usr/lib/python3/dist-packages/certbot\_apache/configurator.py”, line 2312, in cleanup  
self.restart()  
File “/usr/lib/python3/dist-packages/certbot\_apache/configurator.py”, line 2175, in restart  
self.\_reload()  
File “/usr/lib/python3/dist-packages/certbot\_apache/configurator.py”, line 2203, in \_reload  
raise errors.MisconfigurationError(error)  
certbot.errors.MisconfigurationError: Error while running apache2ctl graceful.  
httpd not running, trying to start  
Action ‘graceful’ failed.  
The Apache error log may have more information.  
(98)Address already in use: AH00072: make\_sock: could not bind to address [::]:80  
(98)Address already in use: AH00072: make\_sock: could not bind to address 0.0.0.0:80  
no listening sockets available, shutting down  
AH00015: Unable to open logs  
Error while running apache2ctl graceful.  
httpd not running, trying to start  
Action ‘graceful’ failed.  
The Apache error log may have more information.  
(98)Address already in use: AH00072: make\_sock: could not bind to address [::]:80  
(98)Address already in use: AH00072: make\_sock: could not bind to address 0.0.0.0:80  
no listening sockets available, shutting down  
AH00015: Unable to open logs

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of `certbot --version` or `certbot-auto --version` if you’re using Certbot):

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<div class="post-metadata">

**Author:** ![stevenzhu](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/stevenzhu/32/18864_2.png) [@stevenzhu](https://community.letsencrypt.org/u/stevenzhu)\
**Post date:** [August 5, 2020, 12:56pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/2 "2020-08-05T12:56:36Z")

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Hi,

What webserver are you currently running? use `netstat -tupln` to check (see which process is listening to port 80/443)

If you are using apache / httpd, where did you install it from? (Is it possible that the process is being called by an alternative apache/version?)

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<div class="post-metadata">

**Author:** ![Emmanuelfiadufe](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@Emmanuelfiadufe](https://community.letsencrypt.org/u/Emmanuelfiadufe)\
**Post date:** [August 5, 2020, 1:09pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/3 "2020-08-05T13:09:46Z")

</div>

Please this is the result i get after running the command  
emmanuelfiadufe145@wordpress-2-vm:~$ netstat -tupln  
(Not all processes could be identified, non-owned process info  
will not be shown, you would have to be root to see it all.)  
Active Internet connections (only servers)  
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name  
tcp 0 0 127.0.0.1:3306 0.0.0.0:\* LISTEN -  
tcp 0 0 0.0.0.0:22 0.0.0.0:\* LISTEN -  
tcp6 0 0 :::33060 :::\* LISTEN -  
tcp6 0 0 :::80 :::\* LISTEN -  
tcp6 0 0 :::22 :::\* LISTEN -  
tcp6 0 0 :::443 :::\* LISTEN -  
udp 0 0 0.0.0.0:68 0.0.0.0:\* -  
udp 0 0 127.0.0.1:323 0.0.0.0:\* -  
udp6 0 0 ::1:323 :::\* -

---

<div class="post-metadata">

**Author:** ![Emmanuelfiadufe](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@Emmanuelfiadufe](https://community.letsencrypt.org/u/Emmanuelfiadufe)\
**Post date:** [August 5, 2020, 1:10pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/4 "2020-08-05T13:10:55Z")

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**Please am running apache httpd:// webserver.**

Please this is the result i get after running the command  
emmanuelfiadufe145@wordpress-2-vm:~$ netstat -tupln  
(Not all processes could be identified, non-owned process info  
will not be shown, you would have to be root to see it all.)  
Active Internet connections (only servers)  
Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name  
tcp 0 0 127.0.0.1:3306 0.0.0.0:\* LISTEN -  
tcp 0 0 0.0.0.0:22 0.0.0.0:\* LISTEN -  
tcp6 0 0 :::33060 :::\* LISTEN -  
tcp6 0 0 :::80 :::\* LISTEN -  
tcp6 0 0 :::22 :::\* LISTEN -  
tcp6 0 0 :::443 :::\* LISTEN -  
udp 0 0 0.0.0.0:68 0.0.0.0:\* -  
udp 0 0 127.0.0.1:323 0.0.0.0:\* -  
udp6 0 0 ::1:323 :::\* -

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<div class="post-metadata">

**Author:** ![Emmanuelfiadufe](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@Emmanuelfiadufe](https://community.letsencrypt.org/u/Emmanuelfiadufe)\
**Post date:** [August 5, 2020, 1:32pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/5 "2020-08-05T13:32:06Z")

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I install it from the same google cloud

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<div class="post-metadata">

**Author:** ![stevenzhu](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/stevenzhu/32/18864_2.png) [@stevenzhu](https://community.letsencrypt.org/u/stevenzhu)\
**Post date:** [August 5, 2020, 1:43pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/6 "2020-08-05T13:43:03Z")

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What’s your certbot version? `sudo certbot --version`  
Have you tried to use certbot with `--webroot`? (This will place file directly into your website path instead of modifying your apache configuration)

I think certbot might tried to brought up another apache instance which (obvisouly) can’t while your main instance is running, maybe try to switch to webroot will help.

The webroot command will look like this `sudo certbot --webroot --webroot-path Your_File_Path -d your_domains -i apache` This will attempt to obtain a certificate with webroot and install it to apache.

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<div class="post-metadata">

**Author:** ![Emmanuelfiadufe](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@Emmanuelfiadufe](https://community.letsencrypt.org/u/Emmanuelfiadufe)\
**Post date:** [August 5, 2020, 1:59pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/7 "2020-08-05T13:59:43Z")

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**This is the result I get when I run sudo --webroot-path**

certbot version: 0.31.0

emmanuelfiadufe145@wordpress-2-vm:/opt/bitnami/letsencrypt$ sudo ./certbot-auto certonly --webroot -w /opt/bitnami  
Saving debug log to /var/log/letsencrypt/letsencrypt.log  
Plugins selected: Authenticator webroot, Installer None  
Please enter in your domain name(s) (comma and/or space separated) (Enter ‘c’  
to cancel): /apps/wordpress/htdocs/ -d [www.mygraceexpress.com](http://www.mygraceexpress.com) -d [mygraceexpress.com](http://mygraceexpress.com)  
Obtaining a new certificate  
An unexpected error occurred:  
The server will not issue certificates for the identifier :: Error creating new order :: Cannot issue for “-d”: Domain name needs at le  
ast one dot (and 1 more problems. Refer to sub-problems for more information.)  
Please see the logfiles in /var/log/letsencrypt for more details.

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<div class="post-metadata">

**Author:** ![Emmanuelfiadufe](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@Emmanuelfiadufe](https://community.letsencrypt.org/u/Emmanuelfiadufe)\
**Post date:** [August 5, 2020, 2:01pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/8 "2020-08-05T14:01:32Z")

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Please I didn’t understand this statement,

Domain name needs at least one dot (and 1 more problems. Refer to sub-problems for more information.)  
Please see the logfiles in /var/log/letsencrypt for more details

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<div class="post-metadata">

**Author:** ![stevenzhu](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/stevenzhu/32/18864_2.png) [@stevenzhu](https://community.letsencrypt.org/u/stevenzhu)\
**Post date:** [August 5, 2020, 2:10pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/9 "2020-08-05T14:10:40Z")

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`sudo ./certbot-auto --webroot --webroot-path /apps/wordpress/htdocs/ -d www.mygraceexpress.com -d mygraceexpress.com -i apache`

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<div class="post-metadata">

**Author:** ![Emmanuelfiadufe](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@Emmanuelfiadufe](https://community.letsencrypt.org/u/Emmanuelfiadufe)\
**Post date:** [August 5, 2020, 2:15pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/10 "2020-08-05T14:15:13Z")

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Please this is the result I get after runing the above command.

emmanuelfiadufe145@wordpress-2-vm:/opt/bitnami/letsencrypt$ sudo ./certbot-auto --webroot --webroot-path /apps/wordpress/htdocs/ -d www  
.mygraceexpress.com -d [mygraceexpress.com](http://mygraceexpress.com) -i apache  
/apps/wordpress/htdocs/ does not exist or is not a directory

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<div class="post-metadata">

**Author:** ![stevenzhu](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/stevenzhu/32/18864_2.png) [@stevenzhu](https://community.letsencrypt.org/u/stevenzhu)\
**Post date:** [August 5, 2020, 2:19pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/11 "2020-08-05T14:19:45Z")

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You need to adjust the commands and all parts need to be in one line.  
`sudo ./certbot-auto --webroot --webroot-path /opt/bitnami/apps/wordpress/htdocs/ -d www.mygraceexpress.com -d mygraceexpress.com -i apache`

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<div class="post-metadata">

**Author:** ![Emmanuelfiadufe](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@Emmanuelfiadufe](https://community.letsencrypt.org/u/Emmanuelfiadufe)\
**Post date:** [August 5, 2020, 2:49pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/12 "2020-08-05T14:49:05Z")

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Please am so grateful for your help so far

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<div class="post-metadata">

**Author:** ![Emmanuelfiadufe](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@Emmanuelfiadufe](https://community.letsencrypt.org/u/Emmanuelfiadufe)\
**Post date:** [August 5, 2020, 2:51pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/13 "2020-08-05T14:51:17Z")

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Upon serveral adjustment this what i get again, Please any help

emmanuelfiadufe145@wordpress-2-vm:/opt/bitnami/letsencrypt$ sudo ./certbot-auto --webroot --webroot-path/apps/wordpress-2-vm/htdocs/ -d [www.mygraceexpress.com](http://www.mygraceexpress.com) -d [mygraceexpress.com](http://mygraceexpress.com) -i apache  
usage:  
certbot-auto [SUBCOMMAND] [options] [-d DOMAIN] [-d DOMAIN] …

Certbot can obtain and install HTTPS/TLS/SSL certificates. By default,  
it will attempt to use a webserver both for obtaining and installing the  
certificate.  
**certbot: error: unrecognized arguments: --webroot-path/apps/wordpress-2-vm/htdocs/**

---

<div class="post-metadata">

**Author:** ![stevenzhu](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/stevenzhu/32/18864_2.png) [@stevenzhu](https://community.letsencrypt.org/u/stevenzhu)\
**Post date:** [August 5, 2020, 3:09pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/14 "2020-08-05T15:09:56Z")

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There’s a space between the --webroot-path and the actual folder.  
`sudo ./certbot-auto --webroot --webroot-path /opt/bitnami/apps/wordpress/htdocs/ -d www.mygraceexpress.com -d mygraceexpress.com -i apache`

---

<div class="post-metadata">

**Author:** ![Emmanuelfiadufe](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@Emmanuelfiadufe](https://community.letsencrypt.org/u/Emmanuelfiadufe)\
**Post date:** [August 5, 2020, 4:50pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/15 "2020-08-05T16:50:26Z")

</div>

Hello thanks once again, per the above suggestion the error still persist after many attempt, could you please assist me how to get the right path.  
Best regards.

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<div class="post-metadata">

**Author:** ![Emmanuelfiadufe](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@Emmanuelfiadufe](https://community.letsencrypt.org/u/Emmanuelfiadufe)\
**Post date:** [August 7, 2020, 10:47pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/16 "2020-08-07T22:47:26Z")

</div>

Please kindly assist me,  
This is the error am getting after runing this command.  
**sudo ./certbot-auto --webroot --webroot-path /opt/bitnami/apps/wordpress/htdocs/ -d [www.mygraceexpress.com](http://www.mygraceexpress.com) -d [mygraceexpress.com](http://mygraceexpress.com) -i apache**

self.funcs-1  
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot/\_internal/client.py”, line 630, in \_rollback\_and\_restart  
self.installer.restart()  
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot\_apache/\_internal/configurator.py”, line 2410, in restart  
self.\_reload()  
File “/opt/eff.org/certbot/venv/local/lib/python2.7/site-packages/certbot\_apache/\_internal/configurator.py”, line 2437, in \_reload  
raise errors.MisconfigurationError(error)  
MisconfigurationError: Error while running apache2ctl graceful.  
httpd not running, trying to start  
Action ‘graceful’ failed.  
The Apache error log may have more information.  
(98)Address already in use: AH00072: make\_sock: could not bind to address [::]:80  
(98)Address already in use: AH00072: make\_sock: could not bind to address 0.0.0.0:80  
no listening sockets available, shutting down  
AH00015: Unable to open logs  
Error while running apache2ctl graceful.  
httpd not running, trying to start  
Action ‘graceful’ failed.  
The Apache error log may have more information.  
(98)Address already in use: AH00072: make\_sock: could not bind to address [::]:80  
(98)Address already in use: AH00072: make\_sock: could not bind to address 0.0.0.0:80  
no listening sockets available, shutting down  
AH00015: Unable to open logs  
**IMPORTANT NOTES:**

- An error occurred and we failed to restore your config and restart  
your server. Please post to  
[https://community.letsencrypt.org/c/help](https://community.letsencrypt.org/c/help) with details about your  
configuration and this error you received.
- Congratulations! Your certificate and chain have been saved at:  
/etc/letsencrypt/live/www.mygraceexpress.com/fullchain.pem  
Your key file has been saved at:  
/etc/letsencrypt/live/www.mygraceexpress.com/privkey.pem  
Your cert will expire on 2020-11-05. To obtain a new or tweaked  
version of this certificate in the future, simply run certbot-auto  
again with the “certonly” option. To non-interactively renew all  
of your certificates, run “certbot-auto renew”

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<div class="post-metadata">

**Author:** ![Emmanuelfiadufe](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@Emmanuelfiadufe](https://community.letsencrypt.org/u/Emmanuelfiadufe)\
**Post date:** [August 7, 2020, 11:23pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/17 "2020-08-07T23:23:27Z")

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Please I tried to restart my apache server and this is the error i got, please how do I remove or correct this error. thanks.

emmanuelfiadufe145@wordpress-2-vm:~$ sudo /opt/bitnami/ctlscript.sh restart  
AH00526: Syntax error on line 13 of /opt/bitnami/apache2/conf/bitnami/bitnami.conf:  
Invalid command ‘RewriteRule^/(._)[https://www.mygraceexpress.com/$1[R,L]](https://www.mygraceexpress.com/%241%5BR,L%5D)’, perhaps misspelled or defined by a module not included in th  
e server configuration  
apache config test fails, aborting  
/opt/bitnami/php/scripts/ctl.sh : php-fpm stopped  
/opt/bitnami/mysql/scripts/ctl.sh : mysql stopped  
/opt/bitnami/mysql/scripts/ctl.sh : mysql started at port 3306  
/opt/bitnami/php/scripts/ctl.sh : php-fpm started  
AH00526: Syntax error on line 13 of /opt/bitnami/apache2/conf/bitnami/bitnami.conf:  
Invalid command 'RewriteRule^/(._)[https://www.mygraceexpress.com/$1[R,L]](https://www.mygraceexpress.com/%241%5BR,L%5D)’, perhaps misspelled or defined by a module not included in th  
e server configuration  
apache config test fails, aborting

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<div class="post-metadata">

**Author:** ![stevenzhu](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/stevenzhu/32/18864_2.png) [@stevenzhu](https://community.letsencrypt.org/u/stevenzhu)\
**Post date:** [August 8, 2020, 1:06am UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/18 "2020-08-08T01:06:08Z")

</div>

Hi,

> [@Emmanuelfiadufe](#):
>
> Please I tried to restart my apache server and this is the error i got, please how do I remove or correct this error. thanks.

I really don't know how exactly to fix this issue, because it's Bitnami related and Bitnami uses another set of Apache configuration (which i finally know why your certbot isn't working).

For Bitnami related websites, you should use [Generate and Install a Let's Encrypt SSL Certificate for a Bitnami Application](https://docs.bitnami.com/aws/how-to/generate-install-lets-encrypt-ssl/) for instruction on obtaining a Let's Encrypt certificate.

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<div class="post-metadata">

**Author:** ![JuergenAuer](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/juergenauer/32/26491_2.png) [@JuergenAuer](https://community.letsencrypt.org/u/JuergenAuer)\
**Post date:** [August 8, 2020, 5:39pm UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/19 "2020-08-08T17:39:54Z")

</div>

Hi @Emmanuelfiadufe

> [@Emmanuelfiadufe](#):
>
> sudo ./certbot-auto --webroot --webroot-path /opt/bitnami/apps/wordpress/htdocs/ -d [www.mygraceexpress.com](http://www.mygraceexpress.com) -d [mygraceexpress.com](http://mygraceexpress.com) -i apache

if you use Bitnami, you have to use the Bitnami script to install the certificate.

So `-i apache` may be wrong. Your first command - certonly.

Then check the Bitnami documentation how to install the created certificate.

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<div class="post-metadata">

**Author:** ![Emmanuelfiadufe](https://avatars.discourse-cdn.com/v4/letter/e/91b2a8/32.png) [@Emmanuelfiadufe](https://community.letsencrypt.org/u/Emmanuelfiadufe)\
**Post date:** [August 21, 2020, 6:43am UTC](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267/20 "2020-08-21T06:43:03Z")

</div>

Ok, thanks for your help

[Next page](https://community.letsencrypt.org/t/hello-please-am-trying-get-ssh-certificate-for-my-website-but-this-is-the-error-message-i-keep-seeing-please-assist-me/130267.md?page=2)
