Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: helpdesk.cascloud.com.np
I ran this command: certbot renew
It produced this output:
root@motadata:/home/sl-admin# certbot renew --dry-run
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/helpdesk.cascloud.com.np.conf
Simulating renewal of an existing certificate for helpdesk.cascloud.com.np
Certbot failed to authenticate some domains (authenticator: nginx). The Certificate Authority reported these problems:
Domain: helpdesk.cascloud.com.np
Type: dns
Detail: DNS problem: query timed out looking up A for helpdesk.cascloud.com.np; DNS problem: query timed out looking up AAAA for helpdesk.cascloud.com.np
Hint: The Certificate Authority failed to verify the temporary nginx configuration changes made by Certbot. Ensure the listed domains point to this nginx server and that it is accessible from the internet.
Failed to renew certificate helpdesk.cascloud.com.np with error: Some challenges have failed.
