# Fullchain.pem does not exist or is empty

**URL:** <https://community.letsencrypt.org/t/fullchain-pem-does-not-exist-or-is-empty/17433>\
**Category:** Issuance Tech\
**Created:** [June 28, 2016, 10:45pm UTC](https://community.letsencrypt.org/t/fullchain-pem-does-not-exist-or-is-empty/17433 "2016-06-28T22:45:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![watewwer](https://avatars.discourse-cdn.com/v4/letter/w/e47c2d/32.png) [@watewwer](https://community.letsencrypt.org/u/watewwer)\
**Post date:** [June 28, 2016, 10:45pm UTC](https://community.letsencrypt.org/t/fullchain-pem-does-not-exist-or-is-empty/17433/1 "2016-06-28T22:45:27Z")

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I got this message when I do apache2ctl -S

: Syntax error on line 34 of /etc/apache2/sites-enabled/default-ssl.conf:  
SSLCertificateFile: file

fullchain.pem’ does not exist or is empty  
Action ‘-S’ failed.

The site seems to be loading normal and the certificate seems to be there.  
What should I do, I found this similar topic [https://community.letsencrypt.org/t/apache-sslcertificatefile-error-does-not-exist-or-is-empty/14995/11](https://community.letsencrypt.org/t/apache-sslcertificatefile-error-does-not-exist-or-is-empty/14995/11)

when i do: openssl x509 -text -noout -in /etc/letsencrypt/live/www.example.com/fullchain.pem. I Iget:  
Error opening Certificate /etc/letsencrypt/live/katbulk.hopto.rog/fullchain.pem  
1995835488:error:0200100D:system library:fopen:Permission denied:bss\_file.c:398:fopen(’/etc/letsencrypt/live/katbulk.hopto.rog/fullchain.pem’,‘r’)  
1995835488:error:20074002:BIO routines:FILE\_CTRL:system lib:bss\_file.c:400:  
unable to load certificate

I changed my document root yesterday, (and back) but the error remains. Before I had no problem.  
What should I do?

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**Author:** ![schoen](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/schoen/32/79_2.png) [@schoen](https://community.letsencrypt.org/u/schoen)\
**Post date:** [June 28, 2016, 11:50pm UTC](https://community.letsencrypt.org/t/fullchain-pem-does-not-exist-or-is-empty/17433/2 "2016-06-28T23:50:29Z")

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What if you run the `openssl` command with `sudo`?

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**Author:** ![watewwer](https://avatars.discourse-cdn.com/v4/letter/w/e47c2d/32.png) [@watewwer](https://community.letsencrypt.org/u/watewwer)\
**Post date:** [June 29, 2016, 9:58am UTC](https://community.letsencrypt.org/t/fullchain-pem-does-not-exist-or-is-empty/17433/3 "2016-06-29T09:58:53Z")

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[quote=“schoen”]What if you run the openssl command with sudo?

[/quote]

Oops, its normal again

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**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\
**Post date:** [July 29, 2016, 9:58am UTC](https://community.letsencrypt.org/t/fullchain-pem-does-not-exist-or-is-empty/17433/4 "2016-07-29T09:58:58Z")

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Closed on July 29, 2016, 9:58am UTC

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