# "Forbidden by policy" for bic-inform.ru subdomains — request for review **URL:** \ **Category:** Issuance Policy\ **Created:** [September 7, 2026, 12:03pm UTC](https://community.letsencrypt.org/t/forbidden-by-policy-for-bic-inform-ru-subdomains-request-for-review/250894 "2026-09-07T12:03:23Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Ilyusa206](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/ilyusa206/32/92048_2.png) [@Ilyusa206](https://community.letsencrypt.org/u/Ilyusa206)\ **Post date:** [September 7, 2026, 12:03pm UTC](https://community.letsencrypt.org/t/forbidden-by-policy-for-bic-inform-ru-subdomains-request-for-review/250894/1 "2026-09-07T12:03:23Z")
Hello, We are experiencing a certificate issuance problem for subdomains of **[bic-inform.ru](http://bic-inform.ru)**. We have successfully used Let's Encrypt certificates for this domain and its subdomains in the past. Existing certificates have been issued for several services under [bic-inform.ru](http://bic-inform.ru). However, new certificate orders for: **[meet.bic-inform.ru](http://meet.bic-inform.ru)** **[rtc.bic-inform.ru](http://rtc.bic-inform.ru)** are now rejected immediately when the ACME order is created. Certbot returns: `Error creating new order :: Cannot issue for "meet.bic-inform.ru": The ACME server refuses to issue a certificate for this domain name, because it is forbidden by policy` and the same error occurs for `rtc.bic-inform.ru`. The rejection occurs during creation of the ACME order, before HTTP-01 validation. We control the **[bic-inform.ru](http://bic-inform.ru)** domain and its DNS infrastructure, and these subdomains are being used for a legitimate corporate communications service. We noticed the recent discussion regarding `yandex.ru`, where a similar `forbidden by policy` response was identified as a high-risk domain policy issue rather than a sanctions-related restriction. Could a Let's Encrypt staff member please confirm whether **[bic-inform.ru](http://bic-inform.ru)** is currently subject to an issuance policy restriction and, if appropriate, advise us on the process for requesting a review/removal? We can provide proof of domain control or organizational documentation privately if required. Thank you. ---
**Author:** ![MaxHearnden](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/maxhearnden/32/87555_2.png) [@MaxHearnden](https://community.letsencrypt.org/u/MaxHearnden)\ **Post date:** [September 7, 2026, 12:22pm UTC](https://community.letsencrypt.org/t/forbidden-by-policy-for-bic-inform-ru-subdomains-request-for-review/250894/2 "2026-09-07T12:22:31Z")
LIMITED LIABILITY COMPANY BIK INFORM is currently on the Specially Designated Nationals and Blocked Persons list ([Sanctions List Search](https://sanctionssearch.ofac.treas.gov/Details.aspx?id=45930)), as such Let's Encrypt are not permitted to issue certificates to LIMITED LIABILITY COMPANY BIK INFORM. Edit: I do not speak for Let's Encrypt and unless you're not the sanctioned entity, the only way to get the restriction lifted is to request removal from the SDN list ([How to Request Removal from an OFAC Sanctions List | Office of Foreign Assets Control](https://ofac.treasury.gov/specially-designated-nationals-list-sdn-list/filing-a-petition-for-removal-from-an-ofac-list)). ---
**Author:** ![Ilyusa206](https://sea3.discourse-cdn.com/letsencrypt/user_avatar/community.letsencrypt.org/ilyusa206/32/92048_2.png) [@Ilyusa206](https://community.letsencrypt.org/u/Ilyusa206)\ **Post date:** [September 7, 2026, 1:17pm UTC](https://community.letsencrypt.org/t/forbidden-by-policy-for-bic-inform-ru-subdomains-request-for-review/250894/3 "2026-09-07T13:17:13Z")
Thank you for the clarification. This explains the issuance rejection. ---
**Author:** ![system](https://global.discourse-cdn.com/letsencrypt/original/3X/c/a/ca6c06ea1ea201324bba7048c6841ce60236468d.png) [@system](https://community.letsencrypt.org/u/system)\ **Post date:** [September 9, 2026, 1:17pm UTC](https://community.letsencrypt.org/t/forbidden-by-policy-for-bic-inform-ru-subdomains-request-for-review/250894/4 "2026-09-09T13:17:49Z")
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