Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: afakto.com
I ran this command:
certonly --webroot --webroot-path=/var/www/certbot --email contact@afakto.com --agree-tos --no-eff-email -d afakto.com -d www.afakto.com
It produced this output:
certbot_1 | Challenge failed for domain afakto.com
certbot_1 | Challenge failed for domain www.afakto.com
certbot_1 | http-01 challenge for afakto.com
certbot_1 | http-01 challenge for www.afakto.com
certbot_1 | Cleaning up challenges
certbot_1 | Some challenges have failed.
certbot_1 | IMPORTANT NOTES:
certbot_1 | - The following errors were reported by the server:
certbot_1 |
certbot_1 | Domain: afakto.com
certbot_1 | Type: connection
certbot_1 | Detail: Fetching
certbot_1 | http://afakto.com/.well-known/acme-challenge/0gygpf9AAX8inTwkozLg9H4pYAA71Fd-tmb4qbo_ebs:
certbot_1 | Connection refused
certbot_1 |
certbot_1 | Domain: www.afakto.com
certbot_1 | Type: connection
certbot_1 | Detail: Fetching
certbot_1 | http://www.afakto.com/.well-known/acme-challenge/_fgyrvrdGDM6f-YrNAqcCehgVup2KfSI2o5BMKDa1DE:
certbot_1 | Connection refused
certbot_1 |
certbot_1 | To fix these errors, please make sure that your domain name was
certbot_1 | entered correctly and the DNS A/AAAA record(s) for that domain
certbot_1 | contain(s) the right IP address. Additionally, please check that
certbot_1 | your computer has a publicly routable IP address and that no
certbot_1 | firewalls are preventing the server from communicating with the
certbot_1 | client. If you're using the webroot plugin, you should also verify
certbot_1 | that you are serving files from the webroot path you provided.
afakto_certbot_1 exited with code 1
My web server is (include version): nginx
The operating system my web server runs on is (include version): Ubuntu 20.04
My hosting provider, if applicable, is: OVH
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): docker image: certbot/certbot