Failed authorization procedure. bitrixai.com (http-01): urn:acme:error:unauthorized

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1

Select the appropriate numbers separated by commas and/or spaces, or leave input
blank to select all options shown (Enter ‘c’ to cancel): 1,2
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for bitrixai.com
http-01 challenge for www.bitrixai.com
Enabled Apache rewrite module
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. bitrixai.com (http-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://bitrixai.com/.well-known/acme-challenge/n7wVoogczqU6PlJnq9qmk8ZVBIuUb8VlsWhYgfiVCw4 [50.63.202.39]: "<body style=“padding:0; margin:0;”><meta name=“viewport” content=“widt”, www.bitrixai.com (http-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://www.bitrixai.com/.well-known/acme-challenge/iT_Yno3IMAxJdyu9EXVFHklBinxQOferAqYWRLm9v60 [50.63.202.39]: 404

IMPORTANT NOTES:

My domain is:
bitrixai.com
I ran this command:
certbot --apache
It produced this output:
Select the appropriate numbers separated by commas and/or spaces, or leave input
blank to select all options shown (Enter ‘c’ to cancel): 1,2
Obtaining a new certificate
Performing the following challenges:
http-01 challenge for bitrixai.com
http-01 challenge for www.bitrixai.com
Enabled Apache rewrite module
Waiting for verification…
Cleaning up challenges
Failed authorization procedure. bitrixai.com (http-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://bitrixai.com/.well-known/acme-challenge/n7wVoogczqU6PlJnq9qmk8ZVBIuUb8VlsWhYgfiVCw4 [50.63.202.39]: "<body style=“padding:0; margin:0;”><meta name=“viewport” content=“widt”, www.bitrixai.com (http-01): urn:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://www.bitrixai.com/.well-known/acme-challenge/iT_Yno3IMAxJdyu9EXVFHklBinxQOferAqYWRLm9v60 [50.63.202.39]: 404

IMPORTANT NOTES:

My web server is (include version):

The operating system my web server runs on is (include version):
apache2 2.4.49
My hosting provider, if applicable, is:

pls help me!!

2

Hi @sahan

checking your domain that can't work - https://check-your-website.server-daten.de/?q=bitrixai.com

Your ip addresses:

Host T IP-Address is auth. ∑ Queries ∑ Timeout
bitrixai.com A 50.63.202.33 Scottsdale/Arizona/United States (US) - GoDaddy.com, LLC Hostname: ip-50-63-202-33.ip.secureserver.net yes 2 0
A 123.231.44.97 Maradana/Western Province/Sri Lanka (LK) - MTT Network (Pvt) Ltd No Hostname found yes 2 0
A 184.168.221.60 Scottsdale/Arizona/United States (US) - GoDaddy.com, LLC Hostname: ip-184-168-221-60.ip.secureserver.net yes 2 0
AAAA yes
www.bitrixai.com C bitrixai.com yes 1 0
A 50.63.202.33 Scottsdale/Arizona/United States (US) - GoDaddy.com, LLC Hostname: ip-50-63-202-33.ip.secureserver.net yes
A 123.231.44.97 Maradana/Western Province/Sri Lanka (LK) - MTT Network (Pvt) Ltd No Hostname found yes
A 184.168.221.60 Scottsdale/Arizona/United States (US) - GoDaddy.com, LLC Hostname: ip-184-168-221-60.ip.secureserver.net yes
www.bitrixai.com A 184.168.221.54 Scottsdale/Arizona/United States (US) - GoDaddy.com, LLC No Hostname found no

That's a GoDaddy ip.secureserver.net, so you don't have really the required access.

The result: Checking /.well-known/acme-challenge/random-filename there are different results (check the output of the url check, too long to copy).

Sample:

http://bitrixai.com/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de 123.231.44.97, Status 404
	
	http://bitrixai.com/.well-known/acme-challenge/check-your-website-dot-server-daten-dot-de 184.168.221.60, Status 302
	configuration problem - different ip addresses with different status

Sometimes http status 404, sometimes redirects, sometimes http status 200.

So Letsencrypt doesn't see the required content of the validation file.

3

thank you for response
i’ll check it

4

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