hi everyone, i just need some help because i am not techy and i don't know how to solve this issue. we can't post our wordpress content because the featured image of our content is not showing up even our SSL is valid. My domain is: https://dailyguardian.com.ph/ I ran this command: Sharing Debugge…

Hello everyone, I'd like to inform you that my issue has been resolved. I reached out to Sitelock regarding the problem, and we have now reverted the A records back to BLUEHOST. Appreciate your support, everyone! Thank you!

The website for that hostname does not send the intermediate certificate, thus resulting in an incomplete chain which is a reason for some chain validators to mark it as invalid. You need to make sure that somehow the full chain is used. How? I dunno, I've never heard of the webserver "box2187" and…

bluehost has free auto SSL installation. i am trying to ask some help to them but they keep insisting that they fully installed our SSL. btw, here my another question: our main domain is has a valid SSL but our subdomain SSL status has an error. see attached screenshot. is it possible this error …

It possibly could affect the renewal of a certain certificate, but it would not influence any chain issues. That looks more like an incorrect IPv6 address configured in DNS. If I understand you correctly, you didn't install the certificate by hand, but a service offered by Bluehost did all the work…

Thank you for your input, i'll try to reach them again. [image] Yes, i don't pay bluehost for AutoSSL service. [image] Yes, i don't install it by hand, bluehost installed it for me.

btw, Do you think purchasing a premium SSL can fix this too? we currently using Free SSL only.

[image] Rex_2023: Do you think purchasing a premium SSL can fix this too? Technically: no. There is technically no difference between a free Let's Encrypt certificate (and chain) or a certificate which costs you :money_with_wings:, which also has a certificate chain needing to be installed. (…

Tell them they need to use the fullchain.pem instead of the chain.pem. Maybe they haven't done this before? I've mostly heard bad things about Bluehost.

[image] catharsis: Bluehost Their hosting left you blue? - LOL

[image] Rex_2023: Do you think purchasing a premium SSL can fix this too? No, getting a certificate issued by Comodo isn't going to solve this specific problem, if bluehost is going to install it like they did the Let's Encrypt one. They installed the certificate wrong, their system is not w…

they just installed the SSL but not implementing the fullchain.pem and keep insisting that they installed it correctly. i'll let them know about it. btw, thank you for your input and support. [image] catharsis: they need to use the fullchain.pem instead of the chain.pem. Maybe they haven't don…

Facebook and Twitter don't recognize our SSL even it's valid

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Rex_2023 September 4, 2023, 12:12pm 5

Thank you for your input, i'll try to reach them again.

Yes, i don't pay bluehost for AutoSSL service.

Yes, i don't install it by hand, bluehost installed it for me.

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Facebook and Twitter don't recognize our SSL even it's valid

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